- Maintain and automate infrastructure CI/CD pipeline tasks using Jenkins.- Assisted development team in source code management on simultaneous Softphone and network build automation tool projects using GitHub- Managed local deployments in Kubernetes, creating local clusters and applications deployment into containers.- Assisted support team in handling escalated 3rd Line VoIP/SBC related faults and working collaboratively with customers and service providers involved to detect and satisfactorily resolve faults.

- Handling and maintaining the platforms of VoIP, SIP and SMS environments from server level for all telecommunication traffic generated.- Overall operations and security analysis/management at root level working with the outsourced team on SIEM.- Carry out regular and timely audits of Cloud (VMWare) and Linux distros systems involved for security patch management and updates.

Providing academic support to students and carrying out administrative tasks at the School of Computing, Engineering and Physical Sciences on a 12-week summer contract.

Remote administration and security analytics provided for datacenter and VMWare cloud infrastructure of US based client Virtacore Systems Inc (acquired by M3COM)

Handled Windows and Linux servers with remote datacenter administration in Web Hosting environment.

Data analysis and management of customer credits for the credit bureau Equifax.