Blessing A. Email & Phone Number

United States

Pasay, National Capital Region, Philippines

● An Agile transformation coach in digital solutions responsible for guiding and supporting the organization through the process of adopting and implementing Agile practices. ● Assessing the organization’s current Agile maturity level, understanding its digital solutions, and identifying areas for improvement.● Developing a transformation strategy based on the assessment, develops a transformation strategy tailored to the organization’s specific needs and goals.● Training, coaching sessions and workshops to educate teams and stakeholders on Agile principles, values, and practices. and also ongoing coaching to help teams apply Agile methodologies effectively.● Removing any obstacles or impediments that hinders the Agile transformation process such as addressing organizational culture issues, resolving conflicts, or improving communication and collaboration.● Supporting Agile teams in their day-to-day work, helping them understand and apply Agile practices, and providing guidance on how to continuously improve their processes and deliver high-quality digital solutions.● Monitoring the progress of the Agile transformation, tracks key metrics, and provides regular progress reports to stakeholders and identify areas of improvements.● Continuous improvement that promotes a culture of continuous learning, encouraging teams to regularly reflect on their practices, learn from their experiences, and adapt their approach to deliver better digital solutions.● Change management that helps manage the change associated with Agile transformation, ensuring that stakeholders understand and support the new ways of working. Also help address any resistance to change and promote a positive mindset towards Agile methodologies.● Agile evangelism that acts as an advocate for Agile methodologies and also help build a community of Agile practitioners within the organization.

Pasay City

● Assessing the staffing needs between the different product Teams, aligning the different stake holders, and helping onboard new Team members. ● Providing advanced knowledge and expertise within the chapter and acts as sparring partner and advisor on implementation of the vision.● Ensuring transversal consistency of knowledge and creating a culture of excellence and continuous learning; and,● Owning managerial and budget responsibility for my chapter, including maintaining the performance evaluation within the chapter.

● Facilitated the development team of both scrum and kanban teams to ensure delivery is compliant with scope commitment and enhance quick feedback from customers and improve features as project progresses.● Assisted and supported the Product Owner and Team to continually improve the business value delivery to the product.● Addressed problems through risk management and contingency planning.● Energetic, competitive achiever who can manage multiple priorities and perform in a fast-paced, rapidly changing environment.● Strong understanding of project management methodologies and processes● Proactive management of internal and external stakeholder expectations; clear and articulate communication with teams.● Working knowledge and experience with several Agile frameworks such as Scrum, XP, Kanban, SAFe,CICD and engineering best practicessuch as ATDD,BDD,TDD,FDD, code/peer review, Gherkin AC etc● In-depth experience mentoring teams/individuals on agile values, Leandesign thinking, customer centricity, product management,sprint/Iteration management and leading team efforts in relentlessimprovement● Providing hands-on management and coaching of scrum teams in allaspects of scrum (facilitating daily stand-up meetings, backlogrefinement, sprint planning, sprint demo and retrospective meetings,self-organization, collaboration, iterative development, managing flow,calculating velocity, limiting work in progress, etc.)● Working effectively with management and team members to clarifyneeds and plan delivery of major product changes, future versions andnew products● Proactively managing sprint-level risks, assumptions, issues, anddependencies, ensuring that they are identified, coordinated, mitigatedor escalated as necessary

● Facilitated the development team of both scrum and kanban teams toensure delivery is compliant with scope commitment and enhance quickfeedback from customers and improve features as project progresses.● Assisted and supported the Product Owner and Team to continuallyimprove the business value delivery to the product.● Addressed problems through risk management and contingencyplanning.● Utilized Jira to configure teams task board, track teams progress,burnup/down charts, calculate velocity etc.● Tracked and managed product backlog, burndown metrics, velocity, andtask breakdown (using Jira).● Guided the team and organization on how to use Agile/Scrum practicesand values.

Accra Ghana

● Developing and maintaining a high standard of customer service to Ghanian clients to enhance customer satisfaction and loyalty.● Creating processes for handling customer inquiries, complaints, and feedback promptly and professionally● Building and leading a high-performing operations team, providing guidance, mentorship, and performance feedback.● Fostering a culture of teamwork, accountability, and continuous improvement within the operations and resource unit departments.● Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement● Prepares the site for audits – internal and external and put forward solutions to reduce or zero out risks.● Analyzes and prepares presentation for contract renegotiation, KPI target alignment and the other similar analysis.● Full ownership and accountability on solutioning and design of key Projects, Change Requests and manage the production operation.● Responsible and support throughout the whole delivery lifecycle, leveraging on various Solution Delivery Methodology

Chevron- Project Coordinator/ Business AnalystMakati, Metro Manila● Involved in performing the SIT (System Integration Testing) and UAT(User Acceptance Testing) of New system. ● Handled administrative tasks for the project manager and teammembers to keep the project running smoothly ● Developed strategies with Quality Assurance group to implementTest Cases in Test Manager for User Acceptance Testing.● Gathered stakeholder and Business requirements throughopen-ended discussions, brainstorming Sessions, structuredwalk-through, and prototyping. ● Documented the user requirements, analyzed & prioritized them,and converted them as system requirements. ● Created and prioritized user stories and Sorted user stories intoreleases and scheduled for Iterations.● Coordinated with multiple teams and integration architects inperforming Root Cause Analysis for Issues regarding speed andstability.

Bachelor'S Degree

Higher National Diploma, Accounting And Business/Management