Resolve clients enquires and ensures their expectations were met and exceeded. Listened and proactively connected clients to the appropriate personnel to supply their orders. Supported operational activities which include inventory management, escalated service request, followed up clients requests application, filing, request services, and email correspondence’. Accurately documented and updated clients records in the computer system. Followed up on risk and compliance process… Show more Resolve clients enquires and ensures their expectations were met and exceeded. Listened and proactively connected clients to the appropriate personnel to supply their orders. Supported operational activities which include inventory management, escalated service request, followed up clients requests application, filing, request services, and email correspondence’. Accurately documented and updated clients records in the computer system. Followed up on risk and compliance process and polices to ensure clients medical data and privacy were safeguarded. Show less

Conduct formative evaluation that provides feedback to program team for planning and evaluation. Assist project director with development of M&E plan for projects. Develop M&E program monitoring plan. Carry out data collation, processing and analysis. Preparation of monthly reports