Blessing Ajayi

Blessing Ajayi Email and Phone Number

customer service Executive (Remote) @ iRecharge Tech innovations
Blessing Ajayi's Location
Abuja, Federal Capital Territory, Nigeria, Nigeria
About Blessing Ajayi

Dedicated and results-driven customer service professional with over 3 years of experience in providing exceptional support to clients and ensuring their satisfaction. Proven ability to handle high-pressure situations and resolve customer issues efficiently and effectively. Strong communication skills, both written and verbal, with a friendly demeanour for building rapport with customers. Proficient in using CRM systems and various support software. Committed to continuous improvement and exceeding customer expectations by providing personalized, attentive service.

Blessing Ajayi's Current Company Details
iRecharge Tech innovations

Irecharge Tech Innovations

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customer service Executive (Remote)
Blessing Ajayi Work Experience Details
  • Irecharge Tech Innovations
    Human Resources Assistant
    Irecharge Tech Innovations Jan 2023 - Present
    Abuja, Federal Capital Territory, Nigeria
    - Assisting with the recruitment and selection process, including posting job advertisements, screening resumes, scheduling interviews, and conducting reference checks.- Maintaining employee records and files, including updating personal information, employment contracts, and performance evaluations.- Assisting with the onboarding process for new employees, including preparing new hire paperwork, conducting orientation sessions, and coordinating training programs.- Assisting with employee benefits administration, such as enrolling employees in health insurance plans, processing leave requests, and addressing employee inquiries.- Assisting with employee performance management processes, such as tracking performance evaluations and providing support for performance improvement plans.- Assisting with employee relations issues, such as investigating and resolving employee complaints and conflicts.- Assisting with the development and implementation of HR policies and procedures.- Assisting with HR projects and initiatives, such as employee engagement surveys or diversity and inclusion programs.- Maintaining knowledge of current employment laws and regulations.
  • B Cosmetic  Store
    Human Resources Intern
    B Cosmetic Store Feb 2019 - Dec 2021
    Sokoto State, Nigeria
    1. Assisting with recruitment and selection processes, such as reviewing resumes, conducting initial screenings, and scheduling interviews.2. Assisting with onboarding and orientation of new employees, including preparing paperwork, coordinating training sessions, and ensuring all necessary documents are completed.3. Maintaining employee records and databases, ensuring accuracy and confidentiality.4. Assisting with employee relations activities, such as organizing employee engagement events, conducting surveys, and addressing employee concerns or complaints.5. Assisting with performance management processes, such as conducting performance evaluations, tracking performance metrics, and providing feedback to employees and managers.6. Assisting with benefits administration, including enrollment, changes, and communication with employees.7. Assisting with training and development initiatives, such as coordinating training sessions, preparing training materials, and tracking employee participation.8. Assisting with HR projects and initiatives, such as policy development, HR system implementation, or diversity and inclusion programs.9. Conducting research on HR best practices, industry trends, and legal requirements to support the development and implementation of HR policies and procedures.10. Providing general administrative support to the HR team, such as scheduling meetings, preparing agenda .
  • C&A
    Administrative Assistant/Sales Representative
    C&A Jan 2018 - Dec 2018
    Wuse Ii, Federal Capital Territory, Nigeria
    1 Answering phone calls and email 2 greeting client and visitors 3 Answering customer questions.4 Organize and schedule appointment and meetings 5 Assist in the preparation of regular schedule report .6 Also act as sales representative attending to customer who walk in to purchase clothes 7 carry out duties such as fillings, binding, scanning etc.8 Acting as a middleman in closing a deal when a customer purchase them 9 Book calls, meetings, taxis when needed.
  • Keedark Nig Limted
    Human Resources Management
    Keedark Nig Limted May 2011 - Sep 2011
    Port-Harcourt, Rivers State, Nigeria
    1 Assisting in recruitment, selection and on-boarding of new hire.2 coordinate communication with candidate and schedule interview .3 Assisting in answering employee HR related queries.4 Assist in handling disciplinary actions of employee .

Blessing Ajayi Skills

Talent Assessment Data Entry Microsoft Excel Microsoft Powerpoint Personal Administration Offboarding Creative Problem Solving Good For Enterprise

Blessing Ajayi Education Details

Frequently Asked Questions about Blessing Ajayi

What company does Blessing Ajayi work for?

Blessing Ajayi works for Irecharge Tech Innovations

What is Blessing Ajayi's role at the current company?

Blessing Ajayi's current role is customer service Executive (Remote).

What schools did Blessing Ajayi attend?

Blessing Ajayi attended Wisconsin International University College, Ghana, University Of Keffi.

What skills is Blessing Ajayi known for?

Blessing Ajayi has skills like Talent Assessment, Data Entry, Microsoft Excel, Microsoft Powerpoint, Personal Administration, Offboarding, Creative Problem Solving, Good For Enterprise.

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