Created Flows for Ui Created Process Flows, Work Flows and Data Flow Diagrams Painstakingly created the drafts used as guidelines for implementation across impacted business unitsElicited all functional and non-functional requirements for the configuration of the OneTrust toolCreated UML and BPML Workflows, Process Flow Maps and Data Flow Diagrams and analysis based on the OneTrust framework

Analyzed complex business processes from a quality management perspective to design a set of To-be business processes for the payments team, which acted as part of the TOM (Target Operating Model)

Senior Lead over a team of 15 Business analysts and three Work Streams on the entire SDLC on Agile/Scrum Environment, Created Process Flows, Work Flows and Data Flow Diagrams Created Workflows and Process Maps to capture the functional requirements based on the project demand for the different countries. • Worked assiduously with UI and UX teams to elicit requirements and create User StoriesIdentified cross-functions for the HR and Accounting processes and systems through Requirement Elicitation meetings with Project Team members spread across four countries in different time zones; onsite and virtually.

Elicited requirements from through stakeholder interviews and customer survey to capture and document the overall needs of the customer Gathered functional and non-functional requirements through meetings with relevant stakeholders. Created Process Flows, Work Flows and Data Flow Diagrams

Elicited and documented functional and non-functional requirements from stakeholders relevant to the migration programme.Created Process Flows, Work Flows and Data Flow Diagrams Modeled and produced TO-BE business process from AS-IS processes using UML creating custom and standard report summarizing financial, business or economic data for review by managers, clients, executives and other stakeholders

Facilitated interviews and works to generate functional and non-functional requirements used for end to end solution design and integration plan.Created Process Flows, Work Flows and Data Flow Diagrams Worked to accelerate the Business CRM initiative by leading the PMT CRM Excellence Centre, executing best-practice solutions, and governing change management.

Worked on Elicitation and documentation of Business Requirements, Processes and Data Models and developing them into innovative options for service redesign to align with business strategy for the Investment Solutions