- Effective management of employee life-cycle from onboarding to exit of staff in different geo-political zones.- Developed HR policies and ensured proper implementation of these processes, policies, and procedures. - Ensured a smooth onboarding for new hires. Inducting new hires about the organization and its objectives. - Managed a smooth performance management system for employees - Managed grievances and carry out disciplinary actions against them- Plan and execute team… Show more - Effective management of employee life-cycle from onboarding to exit of staff in different geo-political zones.- Developed HR policies and ensured proper implementation of these processes, policies, and procedures. - Ensured a smooth onboarding for new hires. Inducting new hires about the organization and its objectives. - Managed a smooth performance management system for employees - Managed grievances and carry out disciplinary actions against them- Plan and execute team bonding activities for staff- Stay updated on the Nigerian labour law Show less

▪ Employee retention, growth in talent, and training, and designed specific processes to fit structure and industry.▪ Developed standard operating policies, procedures, and process mapping for HR processes. The sub-processes captured in the SOP include employee performance management, onboarding and exit documentation, compensation and benefit▪ Managed HR operations and job design of employees, improved employee benefits and retention rate▪ HR function setup and management… Show more ▪ Employee retention, growth in talent, and training, and designed specific processes to fit structure and industry.▪ Developed standard operating policies, procedures, and process mapping for HR processes. The sub-processes captured in the SOP include employee performance management, onboarding and exit documentation, compensation and benefit▪ Managed HR operations and job design of employees, improved employee benefits and retention rate▪ HR function setup and management. The process restructuring included a post-merger organizational structure design, onboarding framework design, and performance management framework.▪ Planned training and workshops for human resources in the firm, to ensure employees performed consistently to maintain efficiency.▪ Produce appropriate documentation to support employee job expectations and enhance productivity. Show less

▪ Generated daily reports and keep proper daily records of services provided ▪ Adopted a proactive approach to customer complaint resolution thereby enhancing efficiency by 50%. ▪ Successfully developed/nurtured friendly and professional customer relationships. ▪ Used the ERP software (Inflow) to prepare documentation, ensured proper filing, and tracked shipments.▪ Demonstrated professional etiquette when interfacing with customers which resulted in 30% improved feedback

▪ Successfully managed data as information are verified, edited, and modified with professional ethicstandard▪ Accurately completed assignments and general duties which increased overall efficiency by 40%