Blessing Emmanuel Email & Phone Number

Lagos, Lagos State, Nigeria

- Effective management of employee life-cycle from onboarding to exit of staff in different geo-political zones.- Developed HR policies and ensured proper implementation of these processes, policies, and procedures. - Ensured a smooth onboarding for new hires. Inducting new hires about the organization and its objectives. - Managed a smooth performance.

• Employee retention, growth in talent, and training, and designed specific processes to fit structure and industry.
• Developed standard operating policies, procedures, and process mapping for HR processes. The sub-processes captured in the SOP include employee performance management, onboarding and exit documentation, compensation.
• Managed HR operations and job design of employees, improved employee benefits and retention rate
• HR function setup and management… Show more
• HR function setup and management. The process restructuring included a post-merger organizational structure design, onboarding framework design, and performance management framework.
• Planned training and workshops for human resources in the firm, to ensure employees performed consistently to maintain efficiency.

Victoria Island, Lagos

• Generated daily reports and keep proper daily records of services provided
• Adopted a proactive approach to customer complaint resolution thereby enhancing efficiency by 50%.
• Successfully developed/nurtured friendly and professional customer relationships.
• Used the ERP software (Inflow) to prepare documentation, ensured proper filing, and tracked shipments.
• Demonstrated professional etiquette when interfacing with customers which resulted in 30% improved feedback

Lagos, Nigeria

• Successfully managed data as information are verified, edited, and modified with professional ethicstandard
• Accurately completed assignments and general duties which increased overall efficiency by 40%

Pgd, Business Administration And Management

Hnd, Business Administration