Blessing Nkire

Blessing Nkire Email and Phone Number

Customer service representative. certified,(HSE 1-3, HRM, CRM, investigative journalist, Science Communicator) @ Outsource Global
abuja, fct, nigeria
Blessing Nkire's Location
Abuja, Federal Capital Territory, Nigeria, Nigeria
About Blessing Nkire

I am a seasoned customer service and administrative professional who brings a wealth of expertise, including proficiency in delivering top-notch customer support within bustling call-center settings for employers in the public utility and insurance sectors.I possess an unwavering dedication to exceptional customer service, characterized by her capacity to cultivate fruitful relationships, tackle intricate challenges, and cultivate enduring customer allegiance.My adeptness in forging strategic relationships and partnerships is remarkable,marked by active listening, innovative problem -solving, and the use of tact and diplomacy to attain mutually beneficial outcomes.I am an individual driven by an expert with a diverse background spanning entry-level roles in customer service, administrative support,teaching, customer order management, and client relationship management.I excel in leveraging her broad skill set to elevate customer contentment and adept handling of inquiries underscore my track record.proficient in communication,creating problem -solving, and adaptation to dynamic landscapes.

Blessing Nkire's Current Company Details
Outsource Global

Outsource Global

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Customer service representative. certified,(HSE 1-3, HRM, CRM, investigative journalist, Science Communicator)
abuja, fct, nigeria
Employees:
334
Blessing Nkire Work Experience Details
  • Outsource Global
    Customer Service Agent
    Outsource Global Feb 2023 - Present
    Nigeria
    *Maintain a high standard of written communication, responding to chats and emails promptly and professionally.*Educate customers on product features and services, ensuring effective query resolution and enhancing customer satisfaction.*Demonstrated proficiency in handling inbound calls, outbound calls,emails and chats, resolving complex customer issues.*Played a pivotal role in mentoring new representatives and achieving performance targets.*Successfully marketed products to prospects, meeting daily sales targets and contributing to about 30% revenue growth.*Delivered exceptional customer service,addressing inquiries, and promoting product benefits.*Independently resolved complex sales situations, showcasing strong decision making abilities.*Consistently achieved monthly sales targets and provided accurate reporting to supervisors.
  • World Health Organization (Who)
    Volunteer Staff
    World Health Organization (Who) Apr 2022 - May 2022
    Cross River State, Nigeria
    *Independent monitor for the eradication of polio in cross river state by making sure the vaccination team carry out their exercise promptly.*Sampling and marking of households and children visited.*Calling to order and bring to notice the vaccinators,if a child is missed out.*Filling of the ODK properly and making sure households marked for revisiting are visited.
  • Next Level Hotel
    Receptionist
    Next Level Hotel Apr 2015 - Aug 2016
    Abuja, Federal Capital Territory, Nigeria
    *Receiving walk-in customers and guests and making them comfortable.*Answering telephone calls to take messages from clients or to provide information, and enter customer details into the company's records or database.*Directing or escorting guests or visitors to specific areas, and also informing other members of staff about visitors or cancellations.*Maintaining the office space and re-stocking office supplies,and also handling all incoming and outgoing correspondence.*Performing other administrative work like typing,copying,filling, proofreading,transcription and maintaining digital or paper records,and transcription.

Blessing Nkire Education Details

  • Nasarawa State University Keffi
    Nasarawa State University Keffi
    Upper Credit
  • Nasarawa State University Keffi
    Nasarawa State University Keffi
    Upper Credit

Frequently Asked Questions about Blessing Nkire

What company does Blessing Nkire work for?

Blessing Nkire works for Outsource Global

What is Blessing Nkire's role at the current company?

Blessing Nkire's current role is Customer service representative. certified,(HSE 1-3, HRM, CRM, investigative journalist, Science Communicator).

What schools did Blessing Nkire attend?

Blessing Nkire attended Nasarawa State University Keffi, Nasarawa State University Keffi.

Who are Blessing Nkire's colleagues?

Blessing Nkire's colleagues are Nnenna Nnaji, Ogbe-Edah Young, Christian Michelle, Sophia Ughara, Gyang Dorathy, Olofin Mobolaji, David Abaisor.

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    Virtual Assistant | Project Management Associate | Creative Writer | Brandstoryteller
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