Blessing Onyebueze Email & Phone Number

Assisted in collecting, cleaning, and analyzing large datasets to support business decision making processes, increasing accuracy and reliability for the business by 15%. Conducted detailed trend analysis and uncovered a 10% drop in customer retention, leading to the development of targeted retention strategies. Collaborated with senior anlysts on data validation, improving reporting accuracy and reducing data loading errors by 10%Developed skills in data cleaning, including handling missing values, outliers, and inconsistencies, and in creating effective data visualizations.

Lagos

Managed and allocated budgets to administrative expenses, reducing costs by 30% while maintaining or improving service levels. Collaborated with sales teams to generate 15 new leads, answer customer questions, and close 12 deals in the quarter. Provided basic technical assistance to customers, resolving 75% of issues within twenty-four hours and escalating complex problems to appropriate teams in a timely manner. Maintained accurate customer records for customers and generated 70% of the reports to track key performance indicators and inform decision-making.