Blessing Ubah-Anowu Email and Phone Number

Responsible for the establishment of Morinda’s business presence in Nigeria Analyze organization operations and assessment of the problematic situation Establishment of Morinda’s presence for the sale of its branded products in Nigeria Assist in establishing third-party relationships and contracts such banking, internet service providers, online payment platforms, product registration, real estate leasing, employment agencies, distribution and delivery… Show more Responsible for the establishment of Morinda’s business presence in Nigeria Analyze organization operations and assessment of the problematic situation Establishment of Morinda’s presence for the sale of its branded products in Nigeria Assist in establishing third-party relationships and contracts such banking, internet service providers, online payment platforms, product registration, real estate leasing, employment agencies, distribution and delivery services Liaise and source for relevant business partners Scheduled meetings with prospective partners on behalf of client Travel out to prospective business partners to discuss requirements and negotiate contract terms Gathered ideas for improvement from different stakeholders Writing of reports Organized and execute assigned business projects Show less

Responsible for efficient functioning of the office and managed a team of administrative staff. Organized staff training sessions, meeting, company events, conferences and manage databases Prepared letters, presentations, reports and dealt with correspondence, complaints and queries Supervised and monitored staff performance and attendance Assisting in recruitment, trainings and staff development Negotiating salaries, contracts, and working conditions Liaised… Show more Responsible for efficient functioning of the office and managed a team of administrative staff. Organized staff training sessions, meeting, company events, conferences and manage databases Prepared letters, presentations, reports and dealt with correspondence, complaints and queries Supervised and monitored staff performance and attendance Assisting in recruitment, trainings and staff development Negotiating salaries, contracts, and working conditions Liaised with staff, suppliers and clients Bookings, arranging transport, travel and accommodations as needed Designed and implemented a user friendly electronic filing system which reduced file retrieval time. Created customer satisfactory survey, drastically reducing potential problems. Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions. Decreased office expenditures by 15% by implementing needed controls on stock/supplies and standardizing ordering procedures. Show less

Praised and promote, culminating in additional responsibility for coordinating all office functions and supervising a team of administrative staff. Answered calls professionally by providing information on company products/service Processed orders, kept accurate records of customers transactions/interactions Followed up to ensure appropriate actions were taken on customers’ request Referred unresolved customer grievances or special request to designated departments for… Show more Praised and promote, culminating in additional responsibility for coordinating all office functions and supervising a team of administrative staff. Answered calls professionally by providing information on company products/service Processed orders, kept accurate records of customers transactions/interactions Followed up to ensure appropriate actions were taken on customers’ request Referred unresolved customer grievances or special request to designated departments for further  investigation Resolved customer complaints by identifying problems and taking appropriate corrective action – Resulted in 50% increase in department’s efficiency. Demonstrated professional etiquette and manners when interfacing with customers which resulted in 30% improved feedback of customers. Show less

Served as executive administrative assistant to the Managing Director, management team, handled a busy phone system, functioned as primary liaison to customers and staff and ensured a consistently positive customer experience. Scheduled meetings, appointments, company events, conferences and manage database Bookings, arranging transport, travel and accommodations as needed Quickly became a trusted assistant to the company’s president, executive staff and office manager and… Show more Served as executive administrative assistant to the Managing Director, management team, handled a busy phone system, functioned as primary liaison to customers and staff and ensured a consistently positive customer experience. Scheduled meetings, appointments, company events, conferences and manage database Bookings, arranging transport, travel and accommodations as needed Quickly became a trusted assistant to the company’s president, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work First point of contact, dealt with correspondence and phone calls Payment of monthly/annual statutory bills…. Pension, Paye etc Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls Typing, compiling and preparing reports, presentations and correspondence Managed an efficient filing system and correspondence leading to easy accessibility Communicated effectively with multiple departments to plan meetings, write minutes and reports Entrusted to manage office and supervise subordinates and liaise with suppliers Helped drive a 20% increase in customer satisfaction Payment of monthly/annual statutory bills…. Pension, Paye etc Show less