Blessing Falayi Email & Phone Number

Vancouver, British Columbia, Canada

Provided one-to-one personalized and ongoing supports for survivors of violence and assisted in the creation of customized safety and resiliency plans, both virtually and in-person.Managed numerous and complex client case files with the utmost discretion, professionalism, and compassion.

Vancouver, British Columbia, Canada

Worked extensively and collaboratively with survivors of violence to build capacity and foster resilience, including providing trauma-informed and non-judgmental emotional support, safety plan creation, advocacy and assistance with government and community agencies, and securing housing.Created and implemented innovative and diverse management systems for record-keeping, client resource allocation, and tracking key program deliverables.Built relationships with community-based organizations in order to maximize the benefits of cross-sector coordination to keep survivors safe and supported.

Vancouver, British Columbia, Canada

Managed all internal retail communications company-wide and created corporate communication tools to optimize workflow prioritization guidelines, scheduling, and task execution.Supported the Learning & Talent Manager with sourcing, screening, and interviewing prospective candidates for retail locations across North America. Assisted in the development of a Full Inventory Count (FIC) Manual, effectively translating newly-implemented inventory protocols to retail staff across all 20 retail locations and 2 warehouses.

Gastown

Assisted in managing retail stores across the Lower Mainland, working with and developing a diverse array of staff, Onboarded, trained, and mentored staff, with many growing from entry-level retail positions to middle-management positions.Screened and interviewed potential candidates for various positions company-wide.Managed day-to-day operations of the store by utilizing a key performance indicator (KPI) system to keep track of store functionality, sales generation, and staff development.

Gastown

Consistently met and exceed sales quota (SPH of $300)Provided customers with excellent service as well as in-depth knowledge of store product to provide a customized shopping experience, catering to the client's needs.

Vancouver, British Columbia, Canada

Managed a collective of 15+ women who were tasked with ensuring the smooth daily operations of the Centre by facilitating weekly meetings and one-on-one check-ins with members. Held space both virtually and during scheduled weekly office hours to provide ongoing peer support to women and non-binary folks on campus dealing with a variety of issues related to gender-based oppression and marginalizationWorked closely with the Treasurer to ensure that all expenses were within budget for the fiscal year and that resource allocation was optimized to best support the women in our communityPlanned and coordinated both formal and informal events including women’s self-defense workshops, feminist film screenings and self-care workshops, as well as direct actions in response to the ongoing UBC campus sexual assault crisis. Co-created, managed, and facilitated a bi-weekly feminist Consciousness-Raising (CR) Group that tackled a diverse array of issues pertaining to the lives of women. (Session topics included: Gendered violence, Relationships with men/mother figures/other women, Performing femininity, and Health & Gender, etc.)Increased women and non-binary folks participation and membership in various Women’s Centre events through in-person outreach, consultation and peer-led knowledge exchange.

Vancouver, Canada Area

My responsibilities include maximizing sales through excellent customer service and memorable interactions, maintaining store functionality and cleanliness, and communicating effectively with both customers and colleagues. I have reached the position of Angel of Excellence, denoting me as a top seller for at least 6 consecutive months while in this position.

Vancouver, Canada Area

My responsibilities included providing the customer with top notch customer service, partaking in a high performance selling culture, maintaining store standards, and building strong connections with clientele.

Saint Jean Baptise, Quebec

Participated in language exchange program while working as a Day Camp Counsellor in a Francophone environment.