Blesson Thomas Email & Phone Number

India

• Capture Client Requirements and document appropriately.
• Handling Kick-off calls, Modeling sessions, Validation and Collaborate sessions.
• Coordinating with delivery team to ensure the system design works for all implementation requirements – business processes, EDI, payroll, data, etc.
• Evaluate and to implement ideas to close the risks related to client requirements, implementation, testing processes and project communication.
• To present the configured system to the client and to take a sign off.
• To have calls with the business unit and present the status of the projects being handled.

Kochi, Kerala, India

• Implement and manage projects of blueEHR – Appointment Scheduling, Compliance Tracking, Initial Assessments, Treatment Plans, Teleconsultation etc.
• Transitioning projects from Open EMR to blueEHR.
• Document business analysis artefacts.
• Maintain the Product Backlog and prioritize the Product Backlog Items for the successive Sprints based on defined criteria.
• Lead the production of detailed functional requirements and/or user stories, including non-functional requirements.
• Facilitate focused group discussions involving cross-functional teams involved in the Solution Development and bring in consensus on the best design.

Hyderabad

• Perform day to day operations and Reviews and also provide ongoing performance feedback.
• To monitor project status and progress and analyze data and results, and prepare reports.
• Manage team calibration with Quality Control (QC) to close the feedback loop on quality checked records.
• Proactively lead, participate and develop a strong partnership with the business, through regular communication and engagement with key senior management.
• Follow up on back log clients/projects and estimate the time lines and send early warning emails on clients that are not started to stake holders.
• Maintain regular communication between the BU team and project team members and provide updates on important issues as needed.

Hyderabad

• Projects set-up of new clients within specific deadlines.
• Taking up the ownership of the project and set up the Health care benefits and payroll of the clients using Web-based application after collecting the requirements from the client.
• Point of contact for all the escalations; Analyze and provide resolution to the Business Unit on a daily basis.
• Managing day-to-day operation of staff including systems issues & servicing.
• Monitoring productivity & quality of work to meet CTQ parameters.
• Conducted calibration sessions on a fortnightly basis to minimize errors & improve quality.