Blessy Thomas-Jacob
AeroLeads people directory · profile

Blessy Thomas-Jacob Email & Phone Number

Modern ITAM solution automating enterprise technology management. at Oomnitza
Location: San Jose, California, United States 7 work roles 3 schools
2 work emails found @6sense.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email b****@6sense.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Oomnitza
Role
Modern ITAM solution automating enterprise technology management.
Location
San Jose, California, United States
Company size
39 employees

Who is Blessy Thomas-Jacob? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Blessy Thomas-Jacob is listed as Modern ITAM solution automating enterprise technology management. at Oomnitza, a company with 39 employees, based in San Jose, California, United States. AeroLeads shows a work email signal at 6sense.com and a matched LinkedIn profile for Blessy Thomas-Jacob.

Blessy Thomas-Jacob previously worked as Technical Support Manager at Oomnitza and Technical Support Manager at 6Sense. Blessy Thomas-Jacob holds Mis, Business Administration And Management, General from New York Institute Of Technology.

Company email context

Email format at Oomnitza

This section adds company-level context without repeating Blessy Thomas-Jacob's masked contact details.

*@6sense.com
71% confidence

AeroLeads found 2 current-domain work email signals for Blessy Thomas-Jacob. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Blessy Thomas-Jacob

• 15+ years of experience in customer-facing technical services working alongside Engineering and Product Management along with Customer Success teams • Built, led, and scaled the technical support team• Positive personality, driven leader, self-starter, and empathetic toward customer concerns and needs• Develop and report on key process metrics, indicators, and improvements enabling data driven decision making• Technical troubleshooting and fault isolation skills in multi-platform enterprise products• Represent the "Voice of the Customer" by informing and influencing product and engineering

Listed skills include Business Analytics, Business Process Analysis, Sql, Oracle Erp Implementations, and 12 others.

Current workplace

Blessy Thomas-Jacob's current company

Company context helps verify the profile and gives searchers a useful next step.

Oomnitza
Oomnitza
Modern ITAM solution automating enterprise technology management.
san francisco, california, united states
Website
oomnitza.com
Employees
39
AeroLeads page
Company profile
View company profile Email format
7 roles

Blessy Thomas-Jacob work experience

A career timeline built from the work history available for this profile.

Technical Support Manager

Current
Oomnitza

San Francisco, California, United States

Modern ITAM for hardware and software.Our platform improves asset visibility, automation, compliance, and accuracy for complete enterprise technology management.Oomnitza is a modern ITAM platform for complete enterprise technology management across hardware and software. We deliver comprehensive asset visibility, automation, and compliance for today’s.

Dec 2022 - Present

Technical Support Manager

6Sense

San Francisco Bay Area

  • Lead efforts to develop overall team strategies, objectives, and metrics to improve efficiency and automation
  • Prepared, analyzed, and communicated monthly metrics to drive product features with product and engineering management
  • Optimize ticket workflow for over 1200 tickets monthly and ensuring client service delivery SLAs are met
  • Trained, managed, and improved performance of tier 2 and tier 3 technical support team responsible for serving SMB to Enterprise customers
  • Responsible for triaging critical issues and escalations to work with stakeholders across various orgs to resolve highly technical issues
  • Optimized and managed the operations for the Zendesk environment
Oct 2019 - Oct 2022

Manager Customer Support Services

Big Engage Marketing

San Francisco Bay Area

  • Built a team of 12 specialists- T1 and T2 to support SMB clients
  • Coordinated and managed daily inbound calls or emails for all tiers of service
  • Addressed customer inquiries and frustration regarding accounts, data, campaigns, and technical issues
  • Managed customer records and escalations
  • Provided training for all new hires and support interns
Jul 2017 - Mar 2019

Customer Success Manager

Big Engage Marketing

San Francisco Bay Area

  • Handled inbound customer support requests and 1st level technical support - L3 along side engineering
  • Recognized as #2 Manager in 2017
  • 97% positive customer feedback based on client survey by company
  • Worked with company CEO to co-developed training guide for new employees
Feb 2016 - Jul 2017

Technical Account Manager

Big Engage Marketing

San Francisco Bay Area

  • Onboarded, trained and monitored performance of over 100 clients
  • Responsible for ensuring client success on the platform
  • Nurtured & grew new clients accounts
  • Interacted with management to provide weekly updates and performance data
Jun 2010 - Jan 2016

Business Analyst

Sleepy'S, The Mattress Professionals

Long Island NY

  • Trained high level company officials, technical trainers & 200+ end users on POS system (Siesta),Active Directory, Payroll Systems (Oracle Incentive Compensation) & proprietary applications.
  • Developed training procedures for teams of 12 tech trainers, including instructional manuals, & guides.
  • Developed & presented multi-level training sessions in test & live environments.
  • Oversaw aggressive on-site training across 30 top performing store locations and warehouses.
  • Created follow up training procedures for trainers & store management.
Jun 2006 - Nov 2008

Patient Services Specialist

North Shore University Hospital

Long Island, NY

  • Provided expertise, education/training, guidance, recognition, and professional development to staff to support daily operations.
  • Extensive knowledge of ICD-9, ICD-10 codes
  • Aware of Insurance regulations and guidelines (e.g. Medicare, Medicaid, Oxford, BCBS, UnitedHealthcare)
  • Trained subsequent employees on newly implemented systems and procedures.
Jul 1998 - Nov 2008
Team & coworkers

Colleagues at Oomnitza

Other employees you can reach at oomnitza.com. View company contacts for 39 employees →

MD Michael Durrant Michael Durrant Colleague at Oomnitza Powder Springs, Georgia, United States, United States View → SH Steven Homan Steven Homan Colleague at Oomnitza United States, United States View → PL Patrick Leahy Patrick Leahy Colleague at Oomnitza Ireland, Ireland View → AD Ava Dasari Ava Dasari Colleague at Oomnitza New York, New York, United States, United States View → AC Andrea Cole Andrea Cole Colleague at Oomnitza Newtowncunningham, County Donegal, Ireland, Ireland View → IT Isaac Tung Isaac Tung Colleague at Oomnitza Dublin, California, United States, United States View → ES E. Steven Binkley E. Steven Binkley Colleague at Oomnitza United States, United States View → MD Michael Durrant Michael Durrant Colleague at Oomnitza Powder Springs, Georgia, United States, United States View → DR Darius Rose Darius Rose Colleague at Oomnitza Bellevue, Washington, United States, United States View → DN Daniel N. Daniel N. Colleague at Oomnitza Ireland, Ireland View →
3 education records

Blessy Thomas-Jacob education

Oracle Certification, Erp

Oracle University

Sap Hr

Sap Institute Hyderabad
FAQ

Frequently asked questions about Blessy Thomas-Jacob

Quick answers generated from the profile data available on this page.

What company does Blessy Thomas-Jacob work for?

Blessy Thomas-Jacob works for Oomnitza.

What is Blessy Thomas-Jacob's role at Oomnitza?

Blessy Thomas-Jacob is listed as Modern ITAM solution automating enterprise technology management. at Oomnitza.

What is Blessy Thomas-Jacob's email address?

AeroLeads has found 2 work email signals at @6sense.com for Blessy Thomas-Jacob at Oomnitza.

Where is Blessy Thomas-Jacob based?

Blessy Thomas-Jacob is based in San Jose, California, United States while working with Oomnitza.

What companies has Blessy Thomas-Jacob worked for?

Blessy Thomas-Jacob has worked for Oomnitza, 6Sense, Big Engage Marketing, Sleepy'S, The Mattress Professionals, and North Shore University Hospital.

Who are Blessy Thomas-Jacob's colleagues at Oomnitza?

Blessy Thomas-Jacob's colleagues at Oomnitza include Michael Durrant, Steven Homan, Patrick Leahy, Ava Dasari, and Andrea Cole.

How can I contact Blessy Thomas-Jacob?

You can use AeroLeads to view verified contact signals for Blessy Thomas-Jacob at Oomnitza, including work email, phone, and LinkedIn data when available.

What schools did Blessy Thomas-Jacob attend?

Blessy Thomas-Jacob holds Mis, Business Administration And Management, General from New York Institute Of Technology.

What skills is Blessy Thomas-Jacob known for?

Blessy Thomas-Jacob is listed with skills including Business Analytics, Business Process Analysis, Sql, Oracle Erp Implementations, Oracle E Business Suite, Oracle Retail, Project Implementation, and It Project Implementation.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.