Blia Thao Email & Phone Number

• Administered physician-ordered health care plan and provided first aid for students.
• Assured up-to-date immunization records in student's records through data entry of immunization records and cross checking Minnesota Immunization Information Connection (MIIC).

• Abstracted clinical data from chart review to determine patient’s eligibility for medication refill per protocol, demonstrating strong attention to detail.
• Triage and administer telephone based nursing care; provide patient education on gastrointestinal disease and medication, endoscopy procedures and procedure prep.
• Collaborated with patient care team to achieve desired patient outcomes using excellent verbal communication skills.

Maplewood, Minnesota, United States

• Conducted thorough pre-procedure patient medical assessment and post-procedure care and discharge teaching.
• Demonstrated flexibility with job assignment and responsibility and adapted to job requirement as needed to provide exceptional patient care.

Maplewood, Minnesota, United States

• Collaborated with site director and medical director to ensure endoscopy center operated effectively and efficiently.
• Assisted with providing training and support for staff on new technologies and applications.
• Conducted chart review for quality and accuracy.
• Collaborated with hospital coding team to review CPT and ICD-10 codes for the GI department.
• Proficient in Microsoft Office Suite including Word, Excel, and PowerPoint for creating reports, analyzing data, and presenting information.

Maplewood, Minnesota, United States

• Provided care for patients in a fast-paced ambulatory care environment and hospital setting, from admission to procedure to recovery.
• Maintained accurate, detailed documentation in patient medical record in NextGen and Epic Op-time to support patient care coordination.
• Utilized critical thinking and problem solving skills as charge nurse to coordinate day operation effectively.
• Pursued and achieved proficiency in more challenging roles, such as biliary nurse and in leadership roles, such as charge nurse and admit lead roles.

Minneapolis, Minnesota, United States

• Utilized critical thinking skills and human anatomy/physiology knowledge to assess patient conditions and provide appropriate bedside care in a fast-paced medical-surgical unit.
• Maintained accurate, detailed documentation of patient assessment and care in Epic Excellian.
• Collaborated with care coordinator on discharge planning.
• Demonstrated leadership by mentoring new nursing staff and supported nursing staff as evening shift charge nurse.