Ben Lightfoot Email and Phone Number
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A proven Business Intelligence leader with solid experience in the delivery of tailored BI analytics and development, database design, data management and reporting capabilities to executive leadership and operations teams via strong foundations in both the functional and technical perspectives of solution delivery. Self-starter with the initiative to push hard and the experience to project confidence and gain consensus with the patience and humility to digest and understand the largest and most complex of business problems and the accountability to manage technical scope and leadership expectations along the way.Specialties: BI Applications: Dundas; LogiXML; Hyperion IR, Planning & EssbasePlatforms: 2000 Server/Professional; XP Professional; Windows 7; MS-DOS 6.0; UNIX; LINUXRDBMS: Oracle SQL/PLSQL; Microsoft SQL ServerLanguages: Java Script ; Microsoft Query; VB 6.0; MS Access Telecom Platforms: Avaya & Meridian, VoiceOver IPSoftware: TOAD; StarTeam; Exceed; AMADEUS; AVERO / MICROS; AMOS; SEAWARE; FMS / FIDELIO; IMS; MAPS; MXP; NAPA; OASIS; SILVERWHERE Protocols: TCP/IP; RIP; ARP; UDP; SNMP; SMTP
Norwegian Cruise Line Holdings Ltd.
View- Website:
- nclhltd.com
- Employees:
- 16598
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Vice President Commercial Operations Data Optimization And Enterprise AnalyticsNorwegian Cruise Line Holdings Ltd.Miami, Fl, Us
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Vice President Commercial Operations Data Optimization & Enterprise AnalyticsNorwegian Cruise Line Holdings Ltd. Jul 2024 - PresentMiami, Fl, Us
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Vice President Marketing AnalyticsNorwegian Cruise Line Holdings Ltd. Mar 2022 - Jul 2024Miami, Fl, UsBringing the creative and analytics together to cr
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Senior Director, Enterprise AnalyticsNorwegian Cruise Line Holdings Ltd. Jan 2018 - Mar 2022Miami, Fl, UsResponsible for the continuing growth & advancement of data driven decisions and the creation of an insight led culture. Support the formulation of a strategy/vision & roadmap to advance consumer capabilities and increase overall consumer satisfaction with data informed decisions and ensuring data accuracy & credibility. Overseeing the development and implementation of both technology and team required to build a world class Enterprise Analytics brand.Oversees and motivates a dedicated team of developers and operation specialists that will empower & liberate data across the enterprise. Providing decision makers with the tools and skills to make rapid & smarter decisions. Delivery actionable insights across the enterprise and driving business growth and data adoption.
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Director Of Business Intelligence DevelopmentNorwegian Cruise Line Holdings Ltd. Apr 2013 - Dec 2017Miami, Fl, Us
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Manager Of Business Intelligence Development For FinanceNorwegian Cruise Line Holdings Ltd. Jan 2013 - Apr 2013Miami, Fl, Us
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Business Intelligence ConsultantFreelance/Contract Nov 2011 - Jan 2013London, Gb -
Supervising Manager Of Oracle Hyperion SystemsNorwegian Cruise Line Sep 2009 - Sep 2011Miami, Fl, Us• Supervise a team of Information Technology professionals including Analyst/Developers, and finance professionals. The team is responsible for the design and management of the Oracle/Hyperion application.• Specific activities include (but not limited to):o Recommend strategies to achieve planned growth;o Oversee all support procedures;o Develop and manage end user training; o Supervise all Oracle/Hyperion userso Project plan and direct application enhancements;o Oversee analysis and design for future additions to the data warehouse and associated processes.o Manage ongoing optimum performance of Oracle/ Hyperion applications (from upgrades, issue resolution and ongoing development to architectural design and performance monitoring)• Shared management responsibility for the ongoing analysis, design and coding enhancements to NCL’s Enterprise Data Warehouse.• Primary customer liaison for Oracle/Hyperion system for all NCL business users, management and outside vendors.• Continue work as a Analyst/Developer II
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Analyst/Developer – Business Intelligence Systems & Data WarehouseNorwegian Cruise Line Apr 2006 - Sep 2009Miami, Fl, Us• Project leader for the designing and implementation of Hyperion System 9 Interactive Reporting tool.• Managed all phases of the development lifecycle, including functional and design specifications, database design, documentation, hands-on development, testing, debugging, source control, report writing and maintenance. • Responsible for the configuration and administration of Hyperion servers and user interface running on both Red Hat Linux and Windows operating systems.• Revenue Management consultant for business rule development• Project lead on the successful implementation of Hyperion Planning. Installation and configuration of new IBM P550 for both the test and production environments.Created documentation relating to the entire installation, and configuration including the creation of automated UNIX scripts.• Hyperion Dashboard configuration and implementation.Technical Oracle PLSQL / SQL; Hyperion Applications; Unix; Seaware Business Rules;
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It Business Systems Analyst - Revenue ManagementNorwegian Cruise Line Jul 2005 - Mar 2006Miami, Fl, Us• Developed and maintained 10 business rules for Seaware (approx. 50% of all business rules) affecting payment schedules, penalties, commissions, selling limits and tour credits. • Designed and managed Promo Development System (PDS), a multi-dimensional & dynamic ship analyst tool to check rates, build promotions and edit upgrades. • Constructed, analyzed and published performance goals, incentive payouts and various reports for Business Enhancement Group, who produced over $5 million in revenue per year.• Support provided to CM&I through the design and implementation of a replacement pricing system for current PriceWaterhouse pricing system.• Responsible for the development, maintenance and processing of recurring reports for Sr. Management, NCL & NCLA fleets, as well as various ad-hoc reports. Technical Seaware Business Rules; Oracle(SQL); Advanced Excel; VB 6.0; MS Query; MS Access;
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Senior It European Support EngineerUnited Kingdom Jan 2003 - May 2004-Performed ongoing maintenance for Avaya/Meridian telecommunication systems.- Design and implemented voice and data networks for the new Wiesbaden office utilizing Avaya telecommunication systems.-Supported call center needs by designing and programming vectors and other ACD related functions utilizing Meridian Server.- Co-Project Leader for the installation of the new Wiesbaden office.- Installation and configuration of 4 Network Servers (NT, 2000) and 50 workstations (XP/2000).- Provided technical leadership and analysis for development and maintenance of computer systems in support of users in meeting key business objectives.- Provided daily support and guidance to other European support staff.- Maintained Sever backup on a daily basis using media tapes and structured storage.Technical MS-DOS 6.0 ; UNIX Win NT Server ; 2000 Server/Professional ; XP Professional ; Avaya Telecommunications Systems; Meridian Telecommunications Systems; Freestyle Connect (Seaware);
Ben Lightfoot Skills
Ben Lightfoot Education Details
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Villanova UniversityBusiness Intelligence -
Hyperion Education ServicesInstallation And Administration Of Hyperion System 9
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Connectivity TrainingMcse Active Directory Course
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Christchurch Polytechnic Institute Of TechnologyCertificate In Information Technology
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Burnside High SchoolHigh School Diploma
Frequently Asked Questions about Ben Lightfoot
What company does Ben Lightfoot work for?
Ben Lightfoot works for Norwegian Cruise Line Holdings Ltd.
What is Ben Lightfoot's role at the current company?
Ben Lightfoot's current role is Vice President Commercial Operations Data Optimization and Enterprise Analytics.
What is Ben Lightfoot's email address?
Ben Lightfoot's email address is nz****@****ail.com
What is Ben Lightfoot's direct phone number?
Ben Lightfoot's direct phone number is +130543*****
What schools did Ben Lightfoot attend?
Ben Lightfoot attended Villanova University, Hyperion Education Services, Connectivity Training, Christchurch Polytechnic Institute Of Technology, Burnside High School.
What skills is Ben Lightfoot known for?
Ben Lightfoot has skills like Business Intelligence, Data Warehousing, Management, Business Analysis, Oracle, Sdlc, Business Process Improvement, Sql, Analysis, Databases, Business Objects, Leadership.
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