Ben Lightfoot Email & Phone Number

Miami, Fl, Us

Miami, Fl, Us

Miami, Fl, Us

Bringing the creative and analytics together to cr

Miami, Fl, Us

Responsible for the continuing growth & advancement of data driven decisions and the creation of an insight led culture. Support the formulation of a strategy/vision & roadmap to advance consumer capabilities and increase overall consumer satisfaction with data informed decisions and ensuring data accuracy & credibility. Overseeing the development and implementation of both technology and team required to build a world class Enterprise Analytics brand.Oversees and motivates a dedicated team of developers and operation specialists that will empower & liberate data across the enterprise. Providing decision makers with the tools and skills to make rapid & smarter decisions. Delivery actionable insights across the enterprise and driving business growth and data adoption.

Miami, Fl, Us

Miami, Fl, Us

London, Gb

Miami, Fl, Us

• Supervise a team of Information Technology professionals including Analyst/Developers, and finance professionals. The team is responsible for the design and management of the Oracle/Hyperion application.• Specific activities include (but not limited to):o Recommend strategies to achieve planned growth;o Oversee all support procedures;o Develop and manage end user training; o Supervise all Oracle/Hyperion userso Project plan and direct application enhancements;o Oversee analysis and design for future additions to the data warehouse and associated processes.o Manage ongoing optimum performance of Oracle/ Hyperion applications (from upgrades, issue resolution and ongoing development to architectural design and performance monitoring)• Shared management responsibility for the ongoing analysis, design and coding enhancements to NCL’s Enterprise Data Warehouse.• Primary customer liaison for Oracle/Hyperion system for all NCL business users, management and outside vendors.• Continue work as a Analyst/Developer II

Miami, Fl, Us

• Project leader for the designing and implementation of Hyperion System 9 Interactive Reporting tool.• Managed all phases of the development lifecycle, including functional and design specifications, database design, documentation, hands-on development, testing, debugging, source control, report writing and maintenance. • Responsible for the configuration and administration of Hyperion servers and user interface running on both Red Hat Linux and Windows operating systems.• Revenue Management consultant for business rule development• Project lead on the successful implementation of Hyperion Planning. Installation and configuration of new IBM P550 for both the test and production environments.Created documentation relating to the entire installation, and configuration including the creation of automated UNIX scripts.• Hyperion Dashboard configuration and implementation.Technical Oracle PLSQL / SQL; Hyperion Applications; Unix; Seaware Business Rules;

Miami, Fl, Us

• Developed and maintained 10 business rules for Seaware (approx. 50% of all business rules) affecting payment schedules, penalties, commissions, selling limits and tour credits. • Designed and managed Promo Development System (PDS), a multi-dimensional & dynamic ship analyst tool to check rates, build promotions and edit upgrades. • Constructed, analyzed and published performance goals, incentive payouts and various reports for Business Enhancement Group, who produced over $5 million in revenue per year.• Support provided to CM&I through the design and implementation of a replacement pricing system for current PriceWaterhouse pricing system.• Responsible for the development, maintenance and processing of recurring reports for Sr. Management, NCL & NCLA fleets, as well as various ad-hoc reports. Technical Seaware Business Rules; Oracle(SQL); Advanced Excel; VB 6.0; MS Query; MS Access;

-Performed ongoing maintenance for Avaya/Meridian telecommunication systems.- Design and implemented voice and data networks for the new Wiesbaden office utilizing Avaya telecommunication systems.-Supported call center needs by designing and programming vectors and other ACD related functions utilizing Meridian Server.- Co-Project Leader for the installation of the new Wiesbaden office.- Installation and configuration of 4 Network Servers (NT, 2000) and 50 workstations (XP/2000).- Provided technical leadership and analysis for development and maintenance of computer systems in support of users in meeting key business objectives.- Provided daily support and guidance to other European support staff.- Maintained Sever backup on a daily basis using media tapes and structured storage.Technical MS-DOS 6.0 ; UNIX Win NT Server ; 2000 Server/Professional ; XP Professional ; Avaya Telecommunications Systems; Meridian Telecommunications Systems; Freestyle Connect (Seaware);

Certified Professional In Business Intelligence (Cpbi), Business Intelligence

Installation And Administration Of Hyperion System 9

Mcse, Mcse Active Directory Course

Certificate In Information Technology

High School Diploma