Brian Lim Email & Phone Number

Austin, Tx, Us

Documenting the growth of Pickleball through stories.Photography, videographyPhoto: product, sportsVideo: Shorts, long form, vlog, product events, product reviews, highlight reelshttps://www.youtube.com/@buildingpickleballFounder, podcast-host, content creator, editor, photographer, videographer, creative director, social media manager.Responsible for:- Content creation and strategy across all platforms. Clips/Reels/Shorts.- Partnering with brands as a content consultant to develop content strategies for product releases or other related business goals. - Creative ideation and iteration.- Researching and sourcing guests, writing scripts, conducting interviews.- Editing both audio and video content. Sound design, pre and post production.- Social media account maintenance and oversight, content creation, and lead generation.- Researching and tracking analytics such as audience retention rate, click-through rate, and average view duration.- Designing show art, titles, and thumbnails.- Fostering business and media relationships, partnerships, and inquiries.- Driving the creative direction through storytelling.Tools: Da Vinci Resolve, YouTube, Figma, CapCut, Audacity.Platforms: YouTube, Instagram, TikTok, Apple, Spotify, Google, Zencastr.

Bentonville, Arkansas, Us

*Laid off due to Walmart’s relocation plan which shut down three offices, one of which included Austin, TX.*-On the Enterprise Business Services team with a focus on projects within Walmart's Regulatory Tech space.Current work:- Working on improving Walmart’s in-house Natural Language Processing (NLP) tool. - Researching, documenting, designing, and supporting Walmart's design system, Living Design, with a focus on the subsystem within our team. Creating illustrations, creating components, assisting with office hours/crit groups, leading workshops (advanced prototyping).Previous projects:- Partnered with 1 other designer to wireframe, design, and prototype an application for generating and tracking invoices.* Goal - modernize the interface and optimize the user experience of a reporting module. Introducing automation.* Outcome - Tech stack improvements, reduce technical support tickets.- Led the management and design of an internal product used to track the reconciliation of invoices.* Expected Outcome - 100% reduction in posting discrepancies.- Partnered with 1 other design partner to complete a product dashboard used to track journal entries within financial reporting.* Goal - Optimize the monthly closing process by reducing out-of-office hours/overtime and month-end close workload.* Outcome - Reduce recurring manual journal entries.

Seattle, Washington, Us

Worked with the eBay Payments team to optimize the new seller on-boarding experience.

Sydney, Nsw, Au

Like most billion-dollar/global/fortune 50 ranked companies, Atlassian acquires other products. When Atlassian acquires a product, this product wants to integrate with Atlassian, the brand, and the underlying technologies. I was on brought on as the sole UX Designer to work with the Platform Adoption team to design a technical resource for developers and PMs, mostly involving designing a workflow helping teams and newly acquired products in adopting the technical capabilities of Atlassian’s products.

Sydney, Nsw, Au

Worked on Atlassian’s 3 Year Go-To-Market strategy project. A plan to increase Atlassian’s revenue by $3B. - Collaborated with PMs, content designers, solutions architects, marketing, and SEO.- Ecosystem map, user journeys, user personas, content modeling.Re-designed Atlassian’s migration tickets. - Collaborated with leadership to deliver this design request within a month.Worked alongside the Global Content Experiences team to deliver a future state outlook for Atlassian’s Content Authors.

Sydney, Nsw, Au

Worked on the design and user experience for a new industry wide approach to Release Notes. - Collaborating with engineers, PMs, and Senior Content Designers.- Designed and presented the final design to be used for the official release.Supporting the Support Experiences team and Content Platform team.

Proveo is an IT consulting firm that specializes in designing and developing automated business solutions for commercial and federal customers.• Executed design stages of the product journey from research inception to design conception.• Collaborated on the creation of an enterprise web application for a Federal client to streamline workflows and reduce pain points.• Designed a business process management feature.• Synthesized and applying feedback from Contextual Inquiry and Usability Tests to design.• Collaborated on the creation of the Proveo Design System and component library.• Participated in weekly design reviews with PMs and development, assessing requirements, and presenting to leadership.• Partnered with designers, PMs, developers, engineers, and data analysts to oversee the development of the product from gathering requirements to design hand-off.

Austin, Texas, Us

Fundify is a tech-driven, global equity crowdfunding marketplace that simplifies startup funding by partnering with a network of industry experts who vet and validate investment opportunities, streamlining due diligence for investors.• Project Lead for designing Fundify’s website, user experience, and brand story for the official launch in 2020.• Optimizing the SEC crowdfunding registration process which contains roughly 130 separate form fields.• Recruiting, interviewing, and testing users and stakeholders.• Organizing research to shape the design of site map, user flows, and visual design for 3 separate users and the end-to-end crowdfunding (investing and raising capital) process.• Collaborating cross-functionally with development/engineers, marketing, COO, and CEO to deliver within weekly sprints and SOW deliverables.

Austin, Texas, Us

Founded in 2016, ATA has over 1,000 individual members and 70 company members.• Re-designed ATA’s website with the objective of increasing member acquisition and providing more resources for community engagement.• Reviewed secondary research, conducted generative and evaluative design research, and synthesized qualitative and quantitative user research data to drive design.• Recruited users and collected data through research methods like surveys, user interviews, and usability testing. Interviewed and tested a total of 19 users consisting of non-members, members, and stakeholders.

Austin, Texas, Us

1-month contract role with early-stage start-up prior to enrolling in full-time UX course with General Assembly. Leading the social media promotion and management for Version 1 release.Organic Analytics within 1 month:LinkedIn-150 Total Followers-99 Unique Visitors ^ 147%-114 New Followers ^ 293%-1.3K Post Impressions ^ 546%Pinterest-619 Impressions-6 Link ClicksTwitter-28 Day Summary-14 Tweets, 1,202 Impressions, 40 Profile Visits, 20 Followers

Austin, Texas, Us

• Helped develop 2 website product launches - Versions 1 and 2. -Ideation, analysis, synthesize findings, prototyping, testing, launch.• Headed the UX/UI - user research, comparative and competitive analysis, logo design, website design, typography, color scheme, and branding style guide. -Helped develop the email template working alongside the developer -Vendor comparison• Early-stage tech start-up experience: prioritization and multi-tasking, adaptability through multiple roles, consistent communication with stakeholders, and cross-functional team coordination.-Content Creation - sourcing the information for home safety and maintenance activities.-Vendor list comparison, competitor analysis.-Recruiting - Reviewing and interviewing both in-house and outsourced candidates.-Testing - website bug testing.-Marketing - social media promotion.Tools & Technologies:-Data and Content - Microsoft Suite, primarily Excel.-Website Prototyping - Wix, Canva, Stripo.

Us

• #1 ranked of 132 Virginia Amateur Featherweights. Held 3 titles.• Adaptation to failure, challenge, and learning new skill sets and effectively applying them.• Entrepreneur of my career. Management of relationships with organizations - managing ticket sales and sponsorship opportunities.• Strategic preparation and planning based on 8-week fight camps. Managing weight, nutrition, training, and skill development while analyzing the scheduled opponent through past fight footage.• Effectively problem solved in highly stressful environments.

Austin, Texas, Us

• Attract potential customers by answering product and service questions; suggesting information about other products and services.• Open customer accounts by recording account information.• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• Maintain financial accounts by processing customer adjustments.• Prepare product or service reports by collecting and analyzing customer information.• Contribute to team effort by accomplishing related results as needed.Tools: Zendesk, Stripe, CSD, YouBora, Namely, HipChat.

Us

• Instructing, inspiring, and motivating individuals to achieve their goals within health and fitness.• Specializing in team and individual athlete training programs, as well as functional training.• Applying nutrition degree knowledge and experience to meet client goals.

User Experience Design

Bachelor Of Science, Nutrition And Dietetics