Bethany Lipscomb Email & Phone Number

Atlanta, Georgia, United States

-Analyze and reconcile credit balances within the billing and accounting systems.-Investigate discrepancies and work collaboratively with other departments to resolve issues promptly.Process refunds accurately and efficiently, ensuring compliance with company policies and regulatory requirements.-Maintain organized and up-to-date documentation of credit balance processes.-Generate reports and summaries related to credit balances for management review.

Atlanta, Georgia, United States

-Address patient inquiries regarding billing statements, insurance coverage, and financial assistance programs.-Verify and validate insurance coverage details, ensuring accurate and up-to-date information.-Collaborate with insurance providers to resolve discrepancies and facilitate claims processing.-Provide clear and comprehensive financial counseling to patients, explaining charges, payment options, and financial assistance programs.-Process payments accurately and in a timely manner, utilizing electronic payment systems and maintaining detailed transaction records.-Set up and manage payment plans when necessary, ensuring compliance with organizational policies.-Advocate for patients in navigating the financial aspects of healthcare, addressing concerns and facilitating solutions.

-Lead, mentor, and motivate the team, fostering a positive and collaborative work environment.-Schedule and coordinate team members to ensure proper coverage and efficient operations.-Set and maintain high standards for customer service, ensuring a positive and memorable dining experience for all patrons.-Address customer inquiries, concerns, and feedback with professionalism and efficiency.-Supervise day-to-day operations, including food preparation, presentation, and service.-Monitor inventory levels, order supplies, and ensure compliance with food safety and sanitation regulations.-Conduct training sessions for new and existing team members, focusing on customer service, food safety, and operational procedures.-Provide ongoing coaching to enhance team performance and skill development.-Conduct regular inspections and address any issues related to cleanliness, safety, or presentation.-Participate in regular meetings to discuss performance, improvements, and upcoming events.

-Foster a positive and collaborative work environment, promoting teamwork and professional development-Ensure compliance with food safety, sanitation, and quality standards.-Interact with customers to gather feedback, address concerns, and ensure a positive experience.-Implement improvements based on customer feedback and industry trends.-Monitor inventory levels and collaborate with procurement to order supplies.-Provide ongoing training to staff on food safety, customer service, and operational procedures.