CuriMeta is a health-system-affiliated, advanced real-world data platform company that transforms, curates, and compliantly exchanges privacy-protecting health outcomes data to provide researchers the indispensable insights they seek to solve urgent scientific and medical challenges and develop lifesaving cures.At CuriMeta, we believe that comprehensive insights and evidence derived from our advanced real-world health data platform is a foundation of healthcare research and innovation. The depth and breadth of the structured and unstructured outcomes data we curate requires continuous investment in people and technology to ensure the highest research standards, as well as privacy, security, and quality standards, as we help researchers drive positive change in healthcare.• Create and lead customer success, data acquisition, data delivery, project management, and documentation teams including process definition and refinement, hiring, and team management• Collaborate with data engineering, data science, project management, and sales teams for prioritization, process creation/ improvement, and client fulfilment • Build repeatable, scalable processes across all areas • Identify sources of data within partner healthcare systems and create working relationships with departments for data sourcing• Identify PI candidates within departments when client work requires. Assist in IRB submissions• Leverage existing health system relationships to identify new data sources• Hand on involvement in all aspects of my teams• Build deep relations with colleagues at data collaborator sites from Chief Data Officer and Chief Data Scientist to project managers and department heads• Serve as a data and project feasibility SMEDedicated to unlocking the full complexities of disease and the impact of health-related interventions, CuriMeta is committed to being a trusted strategic partner focused on propelling promising science forward.

Identified areas of client on-boarding, implementation, validation, and ongoing account maintenance for improvement. Created new teams as client needs demanded. Educated internal teams and client resources in use of VBC Platform, data available, complex analytics, and visualization. Hired, mentored, and developed team members. Managed essential relationships with > 50 clients.- Directed teams to create processes for data governance, user account creation, analytics, and reporting along with corresponding documentation, expediting time to value and reducing cycle-time 50% to 80%.- Improved user-focused client experience related to population health and claims analytics, client engagement, and organizational transformation, using Design Thinking methodology.- Supported constructive communication between development, product management, clinical, client, and operational teams, acting as liaison who spoke everyone’s language.

EDUCATION MANAGER 2012 – 2014Created Education Department. Hired, mentored, and developed team members. Provided customer support while developing customer support team. Managed 5 staff members and relationships with up to 10 clients. Built company on-boarding program.- Transformed give-away training offering into profitable resource in 1-year, demonstrating ROI to clients.- Eliminated rework and guesswork, providing consistent offerings to RFP and sales teams with standardized pricing model, course grids, learning policies, practices, procedures, learning materials, courseware, videos, and assessments.- Developed internal expertise by blending documentation, online help, and releasing notes with education team, reducing duplication and overlap while fostering deeper understanding.

Transformed team from teaching about features in Epic EMR to teaching clinicians and hospital staff on how to use technology tools to perform better in roles.- Redesigned all aspects of clinical IS training to focus on teaching users to incorporate technology tools into workflow rather than on how to use features, reducing help desk contacts from new residents over 50%.- Standardized process and executed IT implementation best-practices, decreasing Epic EMR implementation time 60%.- Identified course materials for e-learning development, lowering instructor load 50%.

Oversaw team responsible for all software installation, technical support, upgrade, and troubleshooting tasks across 3 acquired companies. Completed over 100 implementations of EMR, PM, document management, and scanning packages. Concurrent project management of more than 10 implementation projects. Supervised teams in 3 locations across US.- Created repeatable and efficient process for EHR and PM systems, decreasing implementation time 40%.- Standardized 2nd and 3rd tier support across 3 companies, diminishing response and resolution time over 30%.- Increased billable hours for Technical Services team over 100%, demonstrating team expertise and delivering successful solutions.

Created Learning and Development department and assumed responsibility for all aspects of soft-skill development and technical education. Redesigned on-boarding process. Accountable for Project management for more than 12 concurrent projects. Devised career pathing for all levels of company. Managed vendor relationships.