Brittany Eccles Email & Phone Number

Greater Denver Area

• Obtained necessary insurance authorization from insurance company with proper Procedure (CPT) and Diagnosis codes (ICD 10).
• Reviewed reports, researched, and resolved issues pertaining to insurance denials.
• Communicated to patient: imaging information, all necessary prepinstructions, and appointment details.
• Documented all insurance authorization and appointment information in patient's EHR chart.
• Served as liaison between physician, patients, and all medical professionals involved.

Fort Pierce, Florida Area

• In charge of overall operations for 1.2 million dollar store.
• Delivered outstanding customer service by engaging guests to identifytheir unique needs.
• Store became number one in district for profit vs. plan percentage
• Trained, supervised, and provided feedback for staff of 11 in customerservice and maximizing profit.
• Reviewed Profit and Loss report weekly, adjusting payroll and/orbehaviors as necessary.

Stuart, FL

• Temporary Assignment
• Checked insurance eligibility.
• Made patient appointments.
• Filed medical records.
• Maintained HIPPA confidentiality guidelines.
• Answered multi-line telephone, routed calls, took accurate messages.