Brittany Eccles Email & Phone Number

Greater Denver Area

● Obtained necessary insurance authorization from insurance company with proper Procedure (CPT) and Diagnosis codes (ICD 10).● Reviewed reports, researched, and resolved issues pertaining to insurance denials.● Communicated to patient: imaging information, all necessary prepinstructions, and appointment details.● Documented all insurance authorization and appointment information in patient's EHR chart.● Served as liaison between physician, patients, and all medical professionals involved.

Fort Pierce, Florida Area

● In charge of overall operations for 1.2 million dollar store.● Delivered outstanding customer service by engaging guests to identifytheir unique needs.● Store became number one in district for profit vs. plan percentage● Trained, supervised, and provided feedback for staff of 11 in customerservice and maximizing profit.● Reviewed Profit and Loss report weekly, adjusting payroll and/orbehaviors as necessary.

Stuart, Fl

Temporary Assignment● Checked insurance eligibility.● Made patient appointments.● Filed medical records.● Maintained HIPPA confidentiality guidelines.● Answered multi-line telephone, routed calls, took accurate messages.● Maintained front office.