Brandy N. Email & Phone Number
Who is Brandy N.? Overview
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Brandy N. is listed as Information Technology Quality Assurance Analyst at Allstate, a company with 58892 employees, based in Katy, Texas, United States. AeroLeads shows a matched LinkedIn profile for Brandy N..
Brandy N. previously worked as IT Quality Assurance Analyst at Allstate and Salesforce Consultant Pre Apprentice at Oneten. Brandy N. holds Business Administration And Management, General, 3.8 from Lone Star College.
Email format at Allstate
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About Brandy N.
With 3 years of hands-on experience in technical and application support, I excel in enhancing software reliability and efficiency. My expertise spans software testing, cross-browser testing, and usability improvement, ensuring top-notch performance and user satisfaction.Key Skills:Salesforce & Azure DevOps: Streamlining processes and driving innovation.Data Analysis: Leveraging data to inform strategic decisions and improvements.Process Improvement & Team Collaboration: Fostering a culture of continuous improvement and teamwork.Currently expanding my skill set with Python, I am passionate about leveraging technology to solve complex problems and deliver exceptional support. Let’s connect to explore innovative solutions and drive success together!
Brandy N.'s current company
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Brandy N. work experience
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It Quality Assurance Analyst
CurrentDesign PowerPoint presentations for biweekly product demos to 10+ stakeholders, enhancing clarity.Utilize Microsoft Excel to organize, analyze, and test sales data, ensuring accuracy and identifying trends.Report regression bugs in DevOps, preventing user experience disruptions.Participate in Scrum sprint planning, contributing insights for faster bug.
Salesforce Consultant Pre Apprentice
Completed 90+ Trailhead badges, including 6 Superbadges, showcasing Salesforce proficiency.Collaborated on 10+ dashboards, enhancing data visualization for over 200 users.Updated 100+ Salesforce accounts, ensuring data accuracy by correcting errors.Configured new users, managed permissions, and maintained security by deactivating accounts.Ensured data.
Customer Experience Specialist
Monitored customer support metrics, including response time and resolution time, achieving an average response time of under 2 hours.Documented and escalated complex issues to the development team, ensuring timely resolution and continuous improvement of the product.Utilized customer relationship management (CRM) software to manage customer interactions.
Seasonal Customer Experience Specialist
Collaborated with teams to improve customer satisfaction scores, reducing response times by 29%.Implemented data-driven strategies that boosted satisfaction and overall customer experience.Successfully managed over 1,000+ password resets and authentication issues, ensuring secure and efficient access for customers.Developed initiatives that significantly.
Colleagues at Allstate
Other employees you can reach at al.st. View company contacts for 58892 employees →
Joe Meredith, Ca (Certified Adjuster)
Colleague at Allstate
Dayton Metropolitan Area, United States
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Lee Ormerod
Colleague at Allstate
Naples, Florida, United States, United States
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Otis Lawrence
Colleague at Allstate
Suwanee, Georgia, United States, United States
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DJ
Deena Jenkins
Colleague at Allstate
Roanoke, Texas, United States, United States
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KG
Kristi Galligan, M.A,
Colleague at Allstate
Meridian, Mississippi, United States, United States
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LW
Lynn Wirth Daugerdas
Colleague at Allstate
Palatine, Illinois, United States, United States
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VB
Valeri Bustamante-Rago
Colleague at Allstate
Tucson, Arizona, United States, United States
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Sandra Whitehead
Colleague at Allstate
Auburn, California, United States, United States
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DH
Douglas Haines
Colleague at Allstate
Kendallville, Indiana, United States, United States
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PL
Philip Lewis Ii
Colleague at Allstate
Cincinnati, Ohio, United States, United States
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Brandy N. education
Frequently asked questions about Brandy N.
Quick answers generated from the profile data available on this page.
What company does Brandy N. work for?
Brandy N. works for Allstate.
What is Brandy N.'s role at Allstate?
Brandy N. is listed as Information Technology Quality Assurance Analyst at Allstate.
Where is Brandy N. based?
Brandy N. is based in Katy, Texas, United States while working with Allstate.
What companies has Brandy N. worked for?
Brandy N. has worked for Allstate, Oneten, Simplehealth, and Amazon.
Who are Brandy N.'s colleagues at Allstate?
Brandy N.'s colleagues at Allstate include Joe Meredith, Ca (Certified Adjuster), Lee Ormerod, Otis Lawrence, Deena Jenkins, and Kristi Galligan, M.A,.
How can I contact Brandy N.?
You can use AeroLeads to view verified contact signals for Brandy N. at Allstate, including work email, phone, and LinkedIn data when available.
What schools did Brandy N. attend?
Brandy N. holds Business Administration And Management, General, 3.8 from Lone Star College.
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