Oversee and responsible for the new UEM environment ManageEngine Endpoint Central.

Oversee and responsible for SCCM and Azure/Intune environment on vary tasks range from creation of collections and groups, software packaging, manage policy profiles, ADR Windows/Servers updates, third-party application updates utilizing PatchMyPC, and MacOS. Also, responsible for new application call BeyondTrust (Privilege Management Cloud - PMC) deployment and policies.

• POC/SME on SCCM/MECM environment• Manage SCCM/MECM environment from vary tasks supporting on Global level from All America, European, and Asia• Manage monthly patching for Windows Updates and O365 across All America and JROA endpoint clients• Create SQL queries within SCCM/MECM to complete multiple tasks by populate proper users and devices collections, generate reports, and inventory of computer information• Create AD security group tie to collections for automation upon request License Software• Work on multiple scripting language such as PS, XML, Batch, and JScript when creating new automate software package• Configure ADR to rollout Windows Defender definitions every 8 hours cycle• Monthly updates on in-house design application TAS and work closely with Developer team• Planning/executing continuous improvement of IT infrastructure• Team Collaboration Projects

Former name Takata (Joyson Safety Systems acquisition 2018)• Support end users via phone, remotely, or in person at Global/Regional HQ• Configure/Setup workstation for new employees• Configure Cisco VoIP Phone using CUCM• Create new account for new employees using Z-Hire application or manual creation through ADUC • Manage Active Directory, GPO, and grant user accesses• Maintain ticketing system BMC FootPrints ver.11.6 for two domains (Takata and Corp)• Utilize BMC Numara Asset Manager to generate vary reports• Administer SCCM environment providing L3 support

Internship for my associate degree, completed 120 hours.