Chris Blood

Chris Blood Email and Phone Number

Head of Business Services UK | Excelling in crafting creative client solutions, leading teams, and driving transformational business driven outcomes @ Swiss Post Solutions
france
Chris Blood's Location
Eastwood, England, United Kingdom, United Kingdom
Chris Blood's Contact Details

Chris Blood work email

Chris Blood personal email

n/a
About Chris Blood

Experienced professional with over 25 years’ in the delivery of creative client solutions and transformational implementations, leading a Solutions and Pre-Sales Consultancy team, member of the extended UK Leadership Team, with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in understanding and articulating client requirements, bid and RFP creative client solution design and delivery, pre-sales and client consultancy, business process re-engineering, service delivery, IT enabled business transformation and document management. Strong client focused professional accustomed to building and nurturing client relationships. Possesses the ability to understand and adapt to new technologies and quickly identify their commercial value and their application within a BPO service delivery environment. Master's degree in Applied Project Management from Northumbria University.Excellent communicator; written and oral skillsExcellent presentation skills to CxO levelConscientious and self-motivated, works independently, collaboratively and leads by exampleManager and leader of direct teams and virtual reports; motivator, encourager and promoter of individual self-development, self-awareness and self-learningExcellent stakeholder management and partnership and relationship builderConsultative approach to understanding client challenges and translating them into opportunitiesProvider of client consultancy, pre-sales support, solution design, implementation planning, estimating and service delivery managementOwner and resolver of client issues, problems, opportunities and challengesExperienced working within Global, European and nationally based teams and projectsHighly experienced Project Manager and Business Analyst delivering business process re-engineering, process improvement, transformation and automation programmes and implementation delivery servicesUnderstanding of emerging or disruptive technologies including Robotics Process Automation and Artificial IntelligenceAbility to work and excel in environments with differing and conflicting stakeholder objectives and outcomes

Chris Blood's Current Company Details
Swiss Post Solutions

Swiss Post Solutions

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Head of Business Services UK | Excelling in crafting creative client solutions, leading teams, and driving transformational business driven outcomes
france
Website:
eurosportbet.fr
Employees:
919
Chris Blood Work Experience Details
  • Swiss Post Solutions
    Head Of Business Services Uk
    Swiss Post Solutions Feb 2018 - Present
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  • Swiss Post Solutions
    Head Of Service Implementation Uk
    Swiss Post Solutions Jan 2013 - Feb 2018
    Provide sales, solution and implementation consultancy to new and existing client opportunities and bid/RFP processes; SME support to Commercial Teams, Area Directors, Key Account Managers and Operational and Delivery divisionsEliciting complex business requirements, production of detailed requirement specifications, estimates, solution definitions, implementation approach and timescales including workshops and presentations of the proposed services and solutionsAbility to understand a client problem or challenge and translate it into an opportunity that can be articulated and documentedMapping and diagramming of complex overall service solutions and individual and interacting business processes to deliver a transformational programmeExcellent knowledge of imaging and transformational technologies and tool sets including ICR, OCR, OMR and barcode technologies, the application and benefit of complex business rules, enhanced validation, rules precedence and the delivery of clean data sets to feed robotics and AI servicesDelivery of services that include on-shore, near-shore and off-shore labour arbitrage assessmentsManagement and Leadership of the UK Professional Services Team; control, guidance and steerage of the SPS UK project method and approach, all day to day management and reporting and liaison and coordination of services with UK and European colleaguesCreation, management and delivery of team KPI’s and reportingWorks as an individual, in small or large local teams, within larger country cross-functional teams and as part of a global team or cross-border initiatives
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  • Swiss Post Solutions Ltd
    Professional Services Manager
    Swiss Post Solutions Ltd Dec 2009 - Jan 2013
    Delivering full reporting and Professional Services team KPI’sManaging a team of Project Managers, BA's and SME'sHead of UK PMOManagement and tracking of team P&LPart of the Global Services North team, for a period of 2 years, delivering services in the UK and, where required, supporting Global Service’s initiativesContinued provision of pre/post-sales consultancy and support, full bid support, solution definition and design, estimating and implementation services
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  • Swiss Post Solutions
    Lead Project Manager
    Swiss Post Solutions Aug 2008 - Dec 2009
    Managed day to day responsibility for the UK project teamProvided pre/post-sales support and consultancy, solution design, estimating, business process re-engineering and full implementation servicesFull responsibility for managing and maintaining the SPS UK Project Controls (method and approach) and its alignment to the changing needs of the UK BusinessPromoted the UK Project Management methodology and approach and trained, via seminars and workshops, European teams in the practical application of this approach
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  • Graphic Data (Uk) Ltd (Swiss Post Via Tupe In 2008)
    Senior Project Manager & Business Analyst
    Graphic Data (Uk) Ltd (Swiss Post Via Tupe In 2008) Feb 2004 - Jan 2007
    Created formal Project Management Office (PMO)One of the founding members of the creation, management and control of the SPS UK Project Controls (first version dated 2005)Allocation to complex and high value client engagementsProvided pre/post-sales support and consultancy, solution identification and design, estimating, technical and business solution documentation and solution presentation to internal and external stakeholders
  • Graphic Data (Uk) Ltd (Swiss Post Via Tupe In 2008)
    Operations Project Manager
    Graphic Data (Uk) Ltd (Swiss Post Via Tupe In 2008) Feb 2001 - Jan 2004
    Provided pre/post-sales and post-sales support, business process review and re-engineering, Facilitated and coordinated closer working relationships between Commercial, Operational and Development / IT departmentsCreated the first controlled implementation approach and project management techniquesVirtual management of cross functional project teams; UK and Poland
  • Graphic Data (Uk) Ltd (Swiss Post Via Tupe In 2008)
    Senior Pre-Sales Technical Consultant
    Graphic Data (Uk) Ltd (Swiss Post Via Tupe In 2008) Jun 1999 - Oct 2001
    Provided pre/post-sales support for complex value-added service opportunitiesCreated technical solution, bid documentation and pricing, and bid presentation slide decksIn depth client process review, analysis and mapping culminating in the creation of formal Business User Requirement and specification documentation
  • Graphic Data (Uk) Ltd (Swiss Post Via Tupe In 2008)
    Technical Solutions Sales Executive
    Graphic Data (Uk) Ltd (Swiss Post Via Tupe In 2008) Apr 1998 - Jun 1999
    Created the Business Outsourcing Division focused on image enabled ICR, OCR, OMR and barcode solutionsProvided client solution sales; requirements definition, specification creation and solution pricingDelivered Implementation and post go-live solution support
  • Drs Data And Research Services Public Limited Company
    Technical Sales
    Drs Data And Research Services Public Limited Company 1996 - 1998
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Chris Blood Skills

Project Management Change Management Outsourcing Management Business Analysis Business Process Business Process Improvement Service Delivery Customer Relationship Management It Service Management Software Project Management Professional Services Document Management Team Leadership Team Management Pmp Department Management Digital Imaging It Enabled Business Transformation

Chris Blood Education Details

Frequently Asked Questions about Chris Blood

What company does Chris Blood work for?

Chris Blood works for Swiss Post Solutions

What is Chris Blood's role at the current company?

Chris Blood's current role is Head of Business Services UK | Excelling in crafting creative client solutions, leading teams, and driving transformational business driven outcomes.

What is Chris Blood's email address?

Chris Blood's email address is bl****@****net.com

What schools did Chris Blood attend?

Chris Blood attended Northumbria University.

What skills is Chris Blood known for?

Chris Blood has skills like Project Management, Change Management, Outsourcing, Management, Business Analysis, Business Process, Business Process Improvement, Service Delivery, Customer Relationship Management, It Service Management, Software Project Management, Professional Services.

Who are Chris Blood's colleagues?

Chris Blood's colleagues are Hien Tran, Réka Tóth, Kyana Rondon, Michael Morgenstern, Andrew Esuabana, Serafin Bäbler, Ronal Oviedo.

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