Business Analyst
Current• Demonstrated expertise in collecting and structuring comprehensive business and technical requirements, collaborating closely with IT and other departments to ensure their validity.• Facilitated review sessions with functional owners and end-users, fostering open communication and understanding of the project's objectives.• Showcased the ability to design and present functional/technical layouts, including data analysis, to a diverse audience, from business stakeholders to technical teams.• Actively engaged with various teams to document and analyze current and future business processes, identifying gaps, risks, and potential opportunities.• Utilized MS Visio and MS PowerPoint to create detailed process maps, and regularly updated project leaders on task progress and timelines, ensuring projects were delivered on schedule.• Participated in comprehensive implementation planning, developed, and conducted end-user training, and managed user acceptance and system integration testing, all while maintaining a keen eye on industry trends to align IT systems and services better.