Brenda Lopez Email and Phone Number
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Brenda Lopez is a Principal Strategic Customer Success Manager at Paycor. She possess expertise in event planning, nonprofits, program development, spanish, recruiting and 4 more skills. Colleagues describe her as "It's rare to come across standout talent like Brenda. I had the pleasure of working side by side with Brenda for over a year at Verb Inc., where we collaborated on a plethora of projects. Both being Customer Success Implementation Managers, we were a dynamic duo as we navigated through uncharted territory of making the impossible become possible...creating sustainable resources in a start up company from scratch! From day one, she understood the significance around creating an effective, yet efficient on boarding experience for the client and remained true to that throughout every decision we made. Despite the fact that policies and procedures would inevitably change, Brenda never failed to adjust these resources based on our constant 'lessons learned'. In addition to effectively managing our SaaS platform, Brenda leveraged Smartsheet, Salesforce, etc., to consistently produce resources that were readily accessible and easily digestible to each relevant functional area. Not only has Brenda set an unreasonably high standards for my future colleagues because of the reasons above, but because she is an EXPERT when it comes to breakfast tacos. Who knew the superiority of breakfast tacos was so complex?! I can't emphasize enough how remarkable Brenda's unwavering dedication to the client onboarding experience was. I truly mean it when I say that the opportunity to work with Brenda was exceptional. Any employer in her future will be hitting the JACKPOT bringing her on board." and "I have worked closely with Brenda over the last five years at Thinkery. She really puts her heart and passion into her work. I have witnessed her completely revamp programs, steward staff through substantial organizational changes, champion equity and inclusion efforts, lead compelling staff engagement experiences, work cross-departmentally for program improvements, step up to take on new responsibilities to help move an initiative forward, and help build and maintain a fun inspiring work culture. Brenda is a gem!"
Paycor
View- Website:
- paycor.com
- Employees:
- 2909
-
Principal Strategic Customer Success ManagerPaycorAustin, Tx, Us -
Senior Customer Success Manager, Strategic & EnterprisePaycor May 2023 - Present• Manage a portfolio of Paycor enterprise accounts at $4.5 million+ ARR• Manage Customer Health by using data, monitor customer health, take proactive steps to mitigate signs of risk• Educate and influence customers to effectively utilize the platform and expand their usage, products, and services. • Engage daily users and key stakeholders through regular touch points such as QBRs and ongoing monthly cadences. • Work with different customer personas from daily users to C-Suite level • Achieve 95% of quarterly KPIs such as monthly cadences, QBRs, risk updates, product training, and seasonal readinessAcquisition Role• Paycor acquired Verb in May 2023. I contribute to the development of learning materials and internal transfer of knowledge to support the launch of Verb within the Paycor product suite.• Provided continuous support to Verb’s largest standalone customers and secure renewals, ARR of $350k+ through May 2024• Partnered cross-functionally to launch employee training and resources about Verb within Paycor -
Senior Customer Success Manager, Strategic & EnterpriseVerb (A Company Of Paycor) Jun 2022 - Aug 2023Austin, Texas, United States -
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Brenda Lopez Skills
Brenda Lopez Education Details
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Frequently Asked Questions about Brenda Lopez
What company does Brenda Lopez work for?
Brenda Lopez works for Paycor
What is Brenda Lopez's role at the current company?
Brenda Lopez's current role is Principal Strategic Customer Success Manager.
What is Brenda Lopez's email address?
Brenda Lopez's email address is bl****@****tin.org
What schools did Brenda Lopez attend?
Brenda Lopez attended Texas Tech University.
What skills is Brenda Lopez known for?
Brenda Lopez has skills like Event Planning, Nonprofits, Program Development, Spanish, Recruiting, Community Networking, Non Profit Management, Program Planning, Database Management.
Who are Brenda Lopez's colleagues?
Brenda Lopez's colleagues are Tom Jordan, Lindsey R., Heather Montag-Bacon, Megan Bird, Elizabeth Stewart, Mba, Michelle Randall, Kevin Koenig, Mba.
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Brenda Lopez
San Diego Metropolitan Area3verizonwireless.com, coxbusiness.com, xceptional.com -
Brenda Lopez
Leadership Development Associate - Claim Team Mgr | BilingualDallas-Fort Worth Metroplex -
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