Brittany Sampson Email & Phone Number

Charlotte, North Carolina, United States

At Caring, I am dedicated to creating efficient processes that empower our partners throughout their journey with us. In my role, I combine expertise in partner support with customer-facing account management, leveraging a diverse skill set to promote mutual success for both our partners and Caring.com.Collaboration across departments is essential to my.

Charlotte, North Carolina Area

As the first full time employee hired at Allegiance, I gained irreplaceable knowledge and experience working at a startup. I helped hire and train all new employees from Sales Executives to Account Managers. During my eight and half years with Allegiance, I created training manuals and SOPs for all areas of the business -- finance, customer support, and.

Charlotte, North Carolina

Provided Executives with reporting monthly, quarterly, and annually to provide insight into new accounts and revenue brought in. Also provided retention efforts and revenue lost during those efforts. Work with Business Sales Consultants to up-sell existing customer base and increase overall incoming revenue.

Charlotte, North Carolina Area

Assisted in developing new systems and processes within our SalesForce CRM system. Created automated reporting for each department within the CRM to increase effencies within each department. Collaborated with each department to setup automated processes throughout SalesForce that align with our company's sales to install cycle. Reviewed and approved.

Charlotte, North Carolina Area

• Trained and managed a team to assist with onboarding and supporting of new and existing customers
• Identified customer’s needs and provided terminal and software options to best fit each customer
• Negotiated a contract for a new processing platform to increase company revenue and decrease customer cost

Tampa/St. Petersburg, Florida Area

• Collaborate with participants to ensure projects were being met according to projections
• Produced multiple reports to track increase in sales related to referrals from new technology partnership
• Trained new employees, partner representatives, and customers

Mobile, Alabama Area

• Established a relationship with each branch to drive up referrals
• Generated over 120 new accounts in less than a year and increased annual revenue by $100,000
• Fielded customer questions related to financial and technical inquiries

Charlotte, North Carolina Area

• Executed successfully onboarding of over 450 customers in 15 months
• Streamlined sales reporting tools to decrease time between meeting and signature
• Analyzed data to identify areas of improvements within our customer service department

Mooresville, NC

- Collect, analyze, and evaluate data to increase sales- Plan, manage, and modify replenishment products- Monitor and adjust orders to reach store requests and needs- Create, maintain, and revise information on products sold to Lowe's

Athens, Georgia Area

- Assisted with communication between the University of Georgia and past as well as present contributors- Reviewed contributors who have listed us in their will to continue stewardship and maintain a relationship with them- Researched foundations that UGA could apply to for grants, scholarships, or other monetary aid

Athens, Georgia Area

- Call upon past donors, alumni, friends, and family of The University of Georgia to garner pledges for Georgia Fund- Updat current contact information, provide updates on new and/or reoccuring events, news, and future plans of The University of Georiga

Bachelor Of Science In Family And Consumer Sciences, Family Financial Planning & Consumer Economics

Associate Of Science, Business Administration

Activities and Societies: Member of the inagural golf team, President/Vice President of Gamma Psi