Brandon Lu Email & Phone Number

Foster City, California, Us

San Francisco, California, Us

San Jose, Ca, Us

Dallas, Tx, Us

Monitoring network traffic flow for attack patterns and attack vectors. Mitigating Layer 3 DDoS mitigations and Layer 7 OSI DDoS mitigations through null routing, rate-limiting, ACL, and Enforce TTL.Maintain the sflow and netflow on-line to analyze network traffic.Utilize tcpdump, MTR, and other packet sniffers to identify DDoS attack such as Ping of Death, TCP-SYN-Flood, UDP-Flood, and other advance attacks.Script simple tools to help our Network Security team with day-to-day mitigations.

Plano, Texas, Us

Leverage a wide array of service-provider caliber security infrastructure to protect customer Operating Systems and Applications from attack.Leverage network and host-based security tools as part of initial incident management functions.Investigate, analyze, remediate, and escalate if needed, indications of compromised customer systems and applications.Work with customers through the Incident Management process if issues are detected.Monitor and review event and security logs to identify potential breaches.Use and reporting of a large-scale SIEM and Data Analytics implementation in a dynamic cloud service provider environment.Conduct daily log review tasks as required by various compliance or regulatory authorities.Monitor and enforce guidelines for best practices in security and compliance.Respond to inquiries, guide and advise customers on security best practices.

Plano, Texas, Us

Perform complex systems administration tasks in a virtualized hosting environmentComplete web site and database migrations successfully and without errorsTroubleshoots, configures, and tunes systems. Installs software, patches, upgrades, applications within SLA/escalation guidelinesFulfill provisioning orders for new cloud servers and perform website and application migrations on new and existing cloud serversResolve technical and logical support inquiries via phone, chat, and ticketsScript automation tools to make work faster and more accurateContinually identify efficiency for systems, processes and procedures

Plano, Tx, Us

Set financial objectives and goals to the team to create expected resultsEmbracing and promoting company initiatives, contests, and strategiesCreates in-store experience that supports our Brand to exceed clients’ Expectations

Atlanta, Ga, Us

Screen incoming telephone calls while answering to routine questionsTroubleshooting company product for external customers

Dallas, Tx, Us

Screen incoming telephone calls, letters, and/or visitors while responding to routine questions and obtaining and furnishing informationMaintain and utilize product knowledge and effective selling skillsSoliciting excellent customer feedback by meeting commitments

(The Company has been out of business since October 2009)Identifying, analyzing, and resolving common technical issues surrounding hardware, software, and networkPerform daily system maintenance and quality assuranceProvide driver, software, and hardware installation and upgrades