Senior Manager, Support Operations
Current
Jan 2024 - Present
AeroLeads people directory · profile
Dan Blum Email & Phone Number
Senior Manager, Support Operations at Etsy
at
Etsy
1 work email found
@etsy.com
2 phones found area 212
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, Support Operations at Etsy
Location
New York, New York, United States
Company size
Who is Dan Blum? Overview
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Quick answer
Dan Blum is listed as Senior Manager, Support Operations at Etsy at Etsy, a company with 4734 employees, based in New York, New York, United States. AeroLeads shows a work email signal at etsy.com, phone signal with area code 212, and a matched LinkedIn profile for Dan Blum.
Dan Blum previously worked as Senior Manager, Support Operations at Etsy and Senior Manager, Seller Services at Etsy. Dan Blum holds Ba, Urban And Community Studies from University Of Connecticut.
Company email context
Email format at Etsy
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{first_initial}{last}@etsy.com
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Profile bio
About Dan Blum
Dan Blum is a Senior Manager, Support Operations at Etsy at Etsy. He possess expertise in fundraising, nonprofits, cause marketing, philanthropy, public speaking and 32 more skills. Colleagues describe him as "Dan is a an all-around great partner. While working with DonorsChoose.org as a corporate donor, Dan and I worked very closely together to create ground-breaking programming in the Cause Marketing field. He is a great listener and balanced the business needs of our company against the mission of the non-profit with skill and honesty. He and the team always came through and Dan's "of course we can figure that out for you" attitude on all requests was amazing."
Listed skills include Fundraising, Nonprofits, Cause Marketing, Philanthropy, and 33 others.
Current workplace
Dan Blum's current company
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Etsy
9 roles
Dan Blum work experience
A career timeline built from the work history available for this profile.
Senior Manager, Seller Services
Nov 2022 - Jan 2024
Senior Operations Manager, Buyer Services
Jun 2021 - Nov 2022
Interim Director, Customer Support
- Serving as interim team lead as we hire a permanent Director, while continuing to oversee analytics- Led team of 2 Managers and 14 Specialists through a 13% YOY ticket volume increase, while reducing average resolution time from 7 days to 3 days- Implemented quality assurance process which led to 2 pp increase in CSAT from 92% to 94%- Prioritized.
Jun 2020 - May 2021
Director, Customer Support Analytics
- Created and implemented customer support ticket taxonomy to consistently measure and prioritize customer issues. Resulted in access to business-essential data which was previously unavailableImproved help center design and content; conversion of help center visitors to question submitters reduced from 16% to 13%- Helped build and maintain customer.
Mar 2019 - May 2021
Workforce Director, Operations
- Recruited, hired, managed team of 12 part time, 3 full time customer support representatives focused on logistics and fulfillment- Restructured team to provide growth opportunities for high performing staff and improve support quality- Led customer support centralization efforts for Fulfillment team, consolidating 3 teams into 1 team- Optimized support.
Oct 2015 - Mar 2019
Director, Partnerships And Business Development
- Managed portfolio of 45+ corporate and foundation partnerships ranging from $50k to $1.5mm including Staples, 3M, ESPN, and College Football Playoff; spurred 24% revenue growth - Developed best-in-class cause marketing campaigns driving social impact and achieving business goals; led an award-winning initiative with General Growth Properties, which.
Jan 2010 - Oct 2015
Community Director
- Led development efforts in multiple communities; achieved first year results of 50% year-over-year increase in revenue- Planned and executed annual signature gala coordinating the participation of 350 guests, 24 restaurants, 40 volunteers, celebrity hosts, and silent and live auctions.- Recruited and trained volunteers to advocate effectively for the.
Sep 2007 - Jul 2009
Federal Way Public Schools
- Mentored and tutored ELL and potential first-generation college students within Title 1 middle school.- Proposed, created, and ran educational summer camp for preschool students residing in public housing project.- Established scholarship fund enabling students to participate in extracurricular art, music, and sports programs.
Sep 2004 - Jul 2005
Team & coworkers
Colleagues at Etsy
Other employees you can reach at etsy.com. View company contacts for 4734 employees →
İC
İrem Can
Colleague at EtsyKocaeli, Türkiye, Turkey
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CJ
Cameron Johnson
Colleague at EtsyLakeland, Florida, United States, United States
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LG
Lynn Gallo
Colleague at EtsyNew Jersey, United States, United States
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AC
Ana Cecilia Labarca
Colleague at EtsyBakersfield, California, United States, United States
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LW
Lara Wilson
Colleague at EtsyLahore, Punjab, Pakistan, Pakistan
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CF
Clare Felice
Colleague at EtsyHudson, New York, United States, United States
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KA
Kira Ashley
Colleague at EtsyPortland, Oregon, United States, United States
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CM
Clare Mcgibbon
Colleague at EtsyBrooklyn, New York, United States, United States
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CB
Chelsea Byington
Colleague at EtsyDallas, Texas, United States, United States
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MT
Mustafa Toymuş
Colleague at EtsyIstanbul, Istanbul, Türkiye, Turkey
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İrem Can
Colleague at EtsyKocaeli, Türkiye, Turkey
View →
CJ
Cameron Johnson
Colleague at EtsyLakeland, Florida, United States, United States
View →
LG
Lynn Gallo
Colleague at EtsyNew Jersey, United States, United States
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AC
Ana Cecilia Labarca
Colleague at EtsyBakersfield, California, United States, United States
View →
LW
Lara Wilson
Colleague at EtsyLahore, Punjab, Pakistan, Pakistan
View →
CF
Clare Felice
Colleague at EtsyHudson, New York, United States, United States
View →
KA
Kira Ashley
Colleague at EtsyPortland, Oregon, United States, United States
View →
CM
Clare Mcgibbon
Colleague at EtsyBrooklyn, New York, United States, United States
View →
CB
Chelsea Byington
Colleague at EtsyDallas, Texas, United States, United States
View →
MT
Mustafa Toymuş
Colleague at EtsyIstanbul, Istanbul, Türkiye, Turkey
View →
2 education records
Dan Blum education
Ba, Urban And Community Studies
Education record
Newington High School
FAQ
Frequently asked questions about Dan Blum
Quick answers generated from the profile data available on this page.
What company does Dan Blum work for?
Dan Blum works for Etsy.
What is Dan Blum's role at Etsy?
Dan Blum is listed as Senior Manager, Support Operations at Etsy at Etsy.
What is Dan Blum's email address?
AeroLeads has found 1 work email signal at @etsy.com for Dan Blum at Etsy.
What is Dan Blum's phone number?
AeroLeads has found 2 phone signal(s) with area code 212 for Dan Blum at Etsy.
Where is Dan Blum based?
Dan Blum is based in New York, New York, United States while working with Etsy.
What companies has Dan Blum worked for?
Dan Blum has worked for Etsy, Donorschoose, Donorschoose.Org, March Of Dimes, and Americorps.
Who are Dan Blum's colleagues at Etsy?
Dan Blum's colleagues at Etsy include İrem Can, Cameron Johnson, Lynn Gallo, Ana Cecilia Labarca, and Lara Wilson.
How can I contact Dan Blum?
You can use AeroLeads to view verified contact signals for Dan Blum at Etsy, including work email, phone, and LinkedIn data when available.
What schools did Dan Blum attend?
Dan Blum holds Ba, Urban And Community Studies from University Of Connecticut.
What skills is Dan Blum known for?
Dan Blum is listed with skills including Fundraising, Nonprofits, Cause Marketing, Philanthropy, Public Speaking, Non Profits, Strategic Partnerships, and Volunteer Management.
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