Erika Blumenthal Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, Us

Revitalized operations, doubling in size within 18 months. Spearheaded a strategic restructure, optimizing service delivery, partner management, and select sales functions. Dedicated to driving transformative change to enhance outputs and operational efficiency. Oversee a variety of departments including healthcare and state and local government relationships, client experience, and business process improvement.

Fort Lauderdale, Fl, Us

Led team of Account Executives through an organizational restructuring. Aligned three previously separate account teams across Kaplan Test Prep, Kaplan Higher Education, and Kaplan Financial into a cohesive unit delivering support to 5000+ external clients and over $125M in business. Led the deployment of consistent quality measures across a variety of areas including client retention, expansion, and satisfaction. Created roadmap and strategic plan for product and process improvement as well as systems integration.

New York, Ny, Us

Led operations across an $80M unit of Kaplan serving B2B clients in the nursing, medical, and legal education sectors. Set strategy and executed against goals to drive down delivery costs and improve both product and service quality for clients. Pioneered an offshore SaaS technology and operations hub from the ground up in Bangalore, India hiring 100+ employees across Engineering, QA, UI/UX and content development. Led delivery of international programs, overseeing a team of executives and 700+ employees in the US, UK, and India. Managed immigration compliance and accreditation for international programming.

New York, Ny, Us

Led Kaplan Nursing, a $40M business line, in a turn-around effort following audit & forecasting issues in the business unit. Achieved both YOY growth as well as clean financials by second year. Developed and executed against three-year strategic plans. Led teams of 600+ serving hundreds of nursing institutions and 70,000+ students. Grew Institutional product lines by millions of dollars, maintaining a high CAGR over 4+ years. Increased operating margin by double digit percentage points. Transformed go-to-market model from on-the-ground products to digital learning tools.

New York, Ny, Us

Directed Kaplan’s medical education programs serving international medical graduates across 20 locations in the US, Canada, Europe, and the Middle East. Managed a $17M P&L and 250+ employees delivering a variety of business unit functions, including inside sales, service, and academics. Managed compliance in administration of F-1 student visas at multiple locations. Launched first ever Kaplan on-line medical courses.

Fort Lauderdale, Fl, Us

Managed a series of successively larger Kaplan businesses starting with a small suburban education center, and eventually taking on multi-site management across locations in Pennsylvania and New Jersey. Consistently grew revenue at each business and exceeded bottom line targets. Nearly doubled million-dollar-plus suburban business. Diversified offerings by launching medical licensing and immersive English programs at Kaplan’s flagship Philadelphia location.

Ph.D., German Literature

Executive Education, Finance And Accounting

Ba, German