Gotta Control 'em all.

Blogging on going Plastic Free - starting in the bathroom. The bathroom is a great place to start your journey in reducing your plastic usage. This site offers advice and reviews of products to assist in that journey. The need to #breakfreefromplastic and refuse, reduce, reuse and recycle to enable us all to turn the tap off on plastic pollution has become important to me.To enable to blog successfully I have had to carry out a number of projectsInvestigate products.Research on scientific data regarding plastics. Investigate waste data from councils.Research on Environmental Standpoints.Currently developing a relationship with a local business to provide a recycling centre for the community for oral health products.The site is being developed in Wordpress and I am using Hubspot CRM to handle affiliate connections and to develop relationships in environmental circles. In startup and is on a hobby/concerned Earth inhabitant scale but many skills and activities are transferable to a workplace environment.

Main duties: Manage, a team in a busy HQ office of a nationwide company. Example duties include but are not limited to. Controlling documents, Sales and Marketing Support, Assitance to Tech Support Team and Operations Administration. Gathering and allocating leads with thorough and accurate details. Marketing Support. Processing data to maintain databases for client data and team databases to ensure workflows are maintained and accurate. Create and maintain customer security documents following all confidentiality guidelines. Process Alarm and CCTV engineer job reports and ensuring information is allocated to the correct teams in order to progress job flow. Booking vehicle services and emergency repairs/collections. Assisting clients with document completion. Assisting sales team on followup calls, emails and texts. Assisting B2B sales in finding and developing leads. Arranging travel for staff, hotels, trains, ferries tolls etc.The Admin teams functions uphold the AMCO Customer Experience. We ensure that the customer service is good throughout the enquiry, quoting and onboarding processes where we work with the Sales Team. This is followed up with Customer Support where we work with Operations and Technical Support in maintaining working equipment and trained users and up to date security records.Report directly to the MD and am required to produce Sales and Advertising reports on a monthly basis as well as weekly reports comprising information regarding sales enquiries, alarms that have required emergency services and statistics regarding alarms that are not confirming within their scheduled autotest period.Developed a website in Wordpress (SmartSecurity.Guide)Fulfil sales on the store (SmartSecurity.Store)Submit tickets to the helpdesk on ZenDesk (SmartSecurity.Support)Software, Apps and Services regularly used: Word, Excel, Approach, Slack, Zoom, CapsuleCRM, Teletrac Navman, Mailchimp, Clickup, TrustPilot, LibreOffice, Shopify, DocuSign and WordPress.

Self Employed. Project Isabella was developed to create graphics for game programming, digital art and social media packs. 2D graphics were designed from 3D elements in poses for storytelling and action. I am skilled in several art software packages and still continue my development in this area,I created and developed a website to host over 100 thousand graphics to suit specific themes. This required a high level of organisation and attention to detail as well as the ability to modify the CMS I was working with to enable such selling techniques. Modification to plugins required changes in PHP, CSS and HTML. I worked heavily with Joomla, Wordpress, MySQL and Excel to carry out the technical aspects required.Social Media was an important part of promoting business and I grew a healthy following on Facebook, Pinterest, Twitter and Google + (Which existed then)Repeat tasks required that processes were refined and tools were used to streamline tasks. These included using IFTTT, Zapier, Macros, PhraseExpress.I have left a small selection of designs on the Etsy Platform

Manager of a team of 7 in a busy wet sales environment. Responsible for staff training, purchasing and payroll. Steered and monitored the movement of the inventory from the store to the bar.Addressed complaints and worked to resolve problems with both staff and customers.Responsible for managing register receipt counts and bank deposits.Orchestrated all social functions to including private parties, business meetings and formal engagements.Regularly used Twitter and Facebook for local engagement and developing business.Bitrix24 was used as a team portal and for shift management.

Working in a mainly REMOTE capacity I developed the main company website for Funicula Ltd, including all graphics Serif Webpage was used for the site and included a store page. Two further business sites project sites for Funicula Ltd were also under my sole development one using Moodle which was to create a trade skill hub.A further site for tyre exchanges was developed in Wordpress.These tasks required not only a technical ability but a good level of self-motivation as I worked alone on these tasks and could be trusted to do so.

In this role, I provided IT support for individuals and small local business. The tasks were numerous from setting up Facebook pages, Twitter accounts, website design, assisting with SEO and assisting new users with their eBay accounts.

As the Standards and Accreditations Manager at IUS I was responsible for maintaining the many accreditations held in this Multi Utility and Rail Company. In addition it was felt at the time that awareness and education of Quality throughout the company was a requirement, this was my responsibility. This role required an understanding into the necessity and management of essential documentation to allow a business to remain in business. It also granted me the ability to learn how to carry out audits and in preparing a business and staff to be successful when audited by external bodies.

Created and developed the IUS Document Control System. I designed the system with a relational database that dealt with designers, clients, managers, delivery methods and project progression. The system was effective in increasing quality standards of the Rail Team by logging the process of developing documentation, revisions, document acceptance and the distribution of the document packs in completed stages. On completion of this task I was recruited to Head Office. This role required a high level of communication internally and with IUS stakeholders so that a system was developed that suited all parties.

Website development (CMS)Quality procedure maintenance.Database Creation and Development to control all aspects of business throughput including measure sheets and invoicing.Responsible for invoicing customers I personally produced invoices and developed the computer system to streamline the process of invoicing over £40,000 of work to several clients each week.Administration role.My role at MSD began as a part-time position and developed to full time in March 2007To be proficient in this role I was required to:Learn, apply and maintain procedures and policies that fitted into the Network Rail Standards.Maintain excellent organisational skills. Relational Database Management skills – in this case Microsoft AccessA good level of IT knowledge in all aspects to support their Internet and intranet requirements as well as their hardware and software needs throughout the offices.