Brooke Marcum Email & Phone Number

Greater Nashville Area, TN

Greater Nashville Area, TN

Nashville, Tennessee

Smyrna, Tennessee

• SiteHawk offers a complete approach to MSDS and chemical data management via web-based, user-friendly software and managed services to organizations in virtually every industry. SiteHawk provides solutions to manage.
• Accomplished a 900% increase in database setup processing throughput, producing 50,000 records per month instead of 5,000; realizing an annual increase of $540,000 by enhancing technology and decreasing manpower.
• Achieved 66% decrease in cost for data extraction process, saving $1 million per year.
• Outsourced multiple departments and services resulting in $1.5 million in annual savings. This includes conducting research, selecting outsourcing company, and continuous management of $1 million outsourcing budget.
• Develop, obtain support, implement and oversee regulatory policies, procedures, and programs that focus on efficiency and customer service in the production process.
• Lead cross-functional teams to ensure customer implementation is effective and efficient for more than 3,000 customers worldwide.

Smyrna, Tennessee

• I was responsible for ensuring the effectiveness and efficiency of customer implementation by leading cross-functional teams to develop and implement programs that motivate and set a standard of excellence in the.
• Scheduled and assigned customers to appropriate account managers.
• Developed, implemented and oversaw policies and programs that facilitated growth in production personnel.
• Actively served on design team for software development and enhancements to meet customer needs, including designing unique user interfaces.
• Completed coursework and stayed up-to-date on country-specific, Safety Data Sheets (SDS) regulatory knowledge, including the national hazardous communication standard for the U.S. (OSHA), Europe (EU), Canada (WHMIS).

Smyrna, Tennessee

Before receiving a promotion to Production Manager, I was an Account Manager overseeing more than 600 customer accounts with the largest account totaling approximately $1 million in annual invoices.