Brenda Martinez Email & Phone Number

Houston, Texas, United States

Houston, Texas, Us

Center Valley, Pennsylvania, Us

Center Valley, Pennsylvania, Us

In this role, I directed new product introduction for successful service implementation. By managing parallel projects and priorities I was able to work cross functionally with other departments to meet deadlines and achieve key deliverables. Other projects include assessing cost savings potential for repair processes and implementing continuous improvement measures by providing technical guidance to internal teams.

Center Valley, Pennsylvania, Us

This role afforded me the opportunity to direct new product introduction, implementation, and repair activity for Olympus endoscopy products. I provided support to technicians on the shop floor and drove continuous improvement processes.

Kalamazoo, Mi, Us

As a Technical Support Representative, I contributed to the enhancement of Stryker’s Endoscopy line by driving product updates and technical advances. I provided key insights into improvements for next generation products based on field usage and real time feedback from medical professionals. By leveraging root cause analysis and data trends, I proposed design alternatives to improve product functions. In addition to this, I drove product innovation and success in collaboration with marketing teams by delivering competitor insights and articulating new product features. I was also able to strengthen existing client relationships by providing ongoing technical support in medical settings.

Kalamazoo, Mi, Us

In this position, I drove product understanding and development in a hospital setting by providing guidance to medical professionals regarding equipment malfunctions and component replacements, often in a live surgery setting. After gathering client feedback regarding product benefits, I reported back to sales and engineering teams to help inform product improvements. Throughout my tenure, I also onboarded a number of specialists (my previous role) by providing training and establishing performance objectives.

Kalamazoo, Mi, Us

In my early career as a Stryker Onsite Specialist, I was involved in streamlining device selection in operating rooms through judicious case cart inventory management. I also developed relationships with doctors, nurses, and technicians to gain a better understanding of procedure details, scheduling, and equipment preferences.