Bryon Matthew Lewis Email and Phone Number
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With over 22 years of IT and operations experience, I am a seasoned leader and strategist who delivers innovative and effective solutions and services for complex and fast paced environments. I have a proven track record of leading and managing operations organizations, IT teams, project implementation, business integrations, change management, and professional engagements for both internal and external customers in insurance, healthcare and other sectors.As the Vice President Operations at Citizens Inc., I oversee all aspects of Operations strategy, planning, execution, and budgeting, with focus on operational performance improvement that benefits our policyholders, agents and channel partners. I leverage my expertise and technology background to help make informed decisions that lead the organization toward increased efficiency and cost effective improvement. My mission is to ensure customer satisfaction and loyalty by providing excellence in problem solving, quality solutions, and reliable service. I am passionate about empowering my team, collaborating with stakeholders, and driving business growth and transformation.
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Vice President OperationsCitizens Inc. Aug 2021 - PresentAustin, Texas, Us
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Director - Information Systems, Health PlanBaylor Scott & White Health Jan 2019 - Aug 2021Dallas, Texas, Us -
Avp It OperationsFirstcare Health Plans Jul 2017 - Jan 2019Austin, Tx, Us(Aquired by Baylor Scott and White in January 2019)Key Responsibilities:As Acting CIO• Lead the FirstCare Health Plans IT Organization including IT Operations teams, Application Services/Development, IT Compliance, IT PMO, and Provider Data Integrity• IT Strategy, Planning, Execution• All IT BudgetingAs AVP IT Operations (07/17 - 10/18)• Lead the IT Operations teams including Enterprise Data/Business Intelligence, Enterprise Application Support, Infrastructure, Operations Support and Reporting, IT Security, Service Desk and QA• All IT Operations Budgeting including contract staff, infrastructure, and software• Strategic roadmap planning and realization for IT Operations • Chair IT Change Approval BoardNotable Achievements:• Planned/implemented adoption of cloud services across application portfolio to reduce overall capital spend and increase reliability of core applications • Planned/implemented WAN improvements to deliver improved up-time• Implemented Robotic Process Automation technology to support IT and business efficiency initiatives• Implemented security technologies including DLP, PAM, MFA -
Project Engineering Director - Professional ServicesE2Open Dec 2013 - Jul 2017Austin, Tx, Us• Progressed from Engineering Manager to Project Engineering Director, US East Region• Skills developed: Technical PM and delivery, People/resource Mgmt, SDLC, Customer Mgmt/touch-point, SaaS, Deployment Automation, Supply chain integration/analytics• Delivered E2open's SaaS supply-chain integration solution to multiple Fortune 500/1000 companies including Land O'Lakes, Seagate, Diebold Inc., and SPX Inc. • Managed E2open's East Region Engineering Lead team• Primary customer contact in Deployment Manager and Technical Lead functions • Managed multiple business releases concurrently per customer spanning the full SDLC • Coordinated with E2open's internal functional groups per project including IT infrastructure, solution architects, data modeling engineers and integration engineers, including resources in Kuala Lumpur• Supervised integration and trading partner supply chain data via E2Open’s proprietary software and ongoing supply chain transactions using industry standard protocols (AS2, EDI X12, IDOC)• Documented technical integration requirements from customer business representatives and technical teams - translated requirements into tasks for E2open’s integration engineers and data modeling engineers -
Software Development ManagerHarden Healthcare, Llc Feb 2013 - Oct 2013Austin, Tx, Us• Skills developed: Technical PM and delivery, SDLC, People/resource Mgmt, Agile methods, LEAN methods, Microsoft BI tools (Reporting services and SharePoint integration)• Reported to SVP Information Technology• Worked with Project Managers, BAs, Tech Leads and Business Owners – resolving problems and completing projects• Organized and prioritized resources to ensure timely software delivery spanning the full SDLC for projects across four independent lines of business – projects included BI reporting, PeopleSoft applications, internally developed patient management/billing/payroll software, custom interfaces between multiple packaged systems, and custom interfaces with external vendors• Developed performance metrics to provide in executive briefs and governance meetings• Enforced change request gating process for SOX compliance and implemented steps for separation of duties between developers and deployment resources• Evaluated vendor proposals, resource requirements, software, timeline, and budgeting - including a $380K AS400/i-Series technology refresh as well as a +$3 million PeopleSoft upgrade• Led software development team including PeopleSoft, AS400/RPG and .Net developers• Implemented Microsoft TFS software repository with controls for versioning and change request tracking (using Visual Studio 2010 IDE) -
Technical Project Lead, Staff Software EngineerE2Open Inc. Jul 2011 - Feb 2013Austin, Tx, Us• Skills developed: Technical PM and delivery, SDLC, People/resource Mgmt, Customer Mgmt/touch-point, SaaS, Supply chain integration/analytics• Reported to Director of Deployment• Delivered E2open's SaaS supply-chain integration solution to multiple Fortune 500/1000 companies including Seagate, Diebold Inc., and SPX Inc. • Primary customer contact in Deployment Manager and Technical Lead functions • Managed multiple business releases concurrently per customer spanning the full SDLC • Coordinated with E2open's internal functional groups per project including IT infrastructure, solution architects, data modeling engineers and integration engineers, including resources in Kuala Lumpur• Supervised integration and trading partner supply chain data via E2Open’s proprietary software and ongoing supply chain transactions using industry standard protocols (AS2, EDI X12, IDOC)• Documented technical integration requirements from customer business representatives and technical teams - translated requirements into tasks for E2open’s integration engineers and data modeling engineers
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Director Of Network EngineeringNovolink Communications Dec 2006 - Jul 2011Friendswood, Tx, Us• Progressed from Senior Network Engineer to Director of Network Engineering• Skills developed: Technical PM and delivery, People/resource Mgmt, Carrier grade VOIP technologies• Reported to VP Engineering/IT/Software Development• Led staff of network engineers, telephony engineers and coordinated with deployment personnel, NOC analysts, and software developers internationally• Worked with vendors to ensure software deliveries were on time and met NovoLink's requirements• Managed vendor service contracts for colocation services, software support, and hardware support (approximately $750K in contracts)• Managed complex projects related to telephony infrastructure, VOIP service delivery, network infrastructure and prepaid systems implementation through full SDLC• Implemented and managed Oracle based BI data-mining and ad hoc reporting solution for executive management• Reviewed and approved bids from equipment providers• Captured customer requirements, developed proposals and implemented IP telephony solutions for customers• Reviewed requirements for internal software integration initiatives and also user acceptance plans • Managed solution delivery for NovoLink class 5 and prepaid customers• Created and maintained wire-speed network capture software for VOIP specific network probes using Python and GNU utilities -
Systems Administrator/Network Administrator (Team Lead)Cingular Wireless Aug 1999 - Dec 2006Dallas, Tx, Us• Skills developed – Solution delivery, People/resource Mgmt, Network Infrastructure Management, Software Engineering• Deployed and supported software and server infrastructure for corporate BI team (Business Objects Xr2) in multiple datacenters across US• Deployed and supported IBM MQSeries middleware solution for AS400 to Wintel messaging/integration project• Thin-client deployment of CRM application with ground-up build of Citrix farm supporting 700 users in Texas call center operations• Support Liaison between enterprise UNIX and Wintel teams for central US datacenter operations team• Coordinated with all IT/engineering units to design server and network equipment solutions in enterprise datacenters• Managed point-to-point WAN for 40 retail locations in southeast Texas
Bryon Matthew Lewis Education Details
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University Of Massachusetts LowellBs Information Technology
Frequently Asked Questions about Bryon Matthew Lewis
What company does Bryon Matthew Lewis work for?
Bryon Matthew Lewis works for Citizens Inc.
What is Bryon Matthew Lewis's role at the current company?
Bryon Matthew Lewis's current role is Vice President Operations @ Citizens Inc. | Operations, Strategy, Technology.
What is Bryon Matthew Lewis's email address?
Bryon Matthew Lewis's email address is ma****@****pen.com
What is Bryon Matthew Lewis's direct phone number?
Bryon Matthew Lewis's direct phone number is +165064*****
What schools did Bryon Matthew Lewis attend?
Bryon Matthew Lewis attended University Of Massachusetts Lowell.
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