Brandy Burkhardt Email & Phone Number

Sacramento, California, United States

Analyze sales and use tax returns and schedules to determine acceptability of deductions, district tax reporting/allocation, and proper tax computation.Interpret and apply Sales and Use Tax Law, Transactions Tax Law, regulations, and annotations to ensure taxpayer’s compliance, and address taxpayer inquiries.Resolves identified questionable return problems through telephone contact, written correspondence and issue determinations.Perform return and payment maintenance in the system to establish and adjust tax, interest, and/or penalty.

Sacramento, California, United States

Assist and analyze results of specific audits and inspections of the evidence room to ensure compliance and implementation of corrective actions.Assist and analyze results of specific audits and inspections of the evidence room to ensure compliance and implementation of corrective actions.Ability to review and examine court documents to help ensure that evidence seized is specifically evidence that the court has authorized.Perform analytical evidence collection, handling, and disposition, well as evidence room maintenance for the Regional Offices.

Sacramento, California, United States

Inspect documents for authenticity, signatures, and completeness of information while verifying customer identity.Inspect vehicles for the purpose of properly identifying, verifying, and describing the vehicle for ownership and registration.Determine, assess, and explain various registration, driver license/identification transactions, and other fees and penalties required by theVehicle Code.Interprets and applies the most complex provisions of the Vehicle Code, laws, policies and regulations and explain them to externalcustomers.Input sensitive customer and transaction information accurately into various databases.Collect appropriate fees, accurately accounting for all money collected.Provide appropriate departmental forms.Audit the work of counter cashiers and daily reports and bank deposits for the office.Participated in various special team projects.Facilitate training and retraining of technicians.Monitor and run the queue system, while managing break/lunch schedulesHandle complex and escalated customer complaints and transactions.

Roseville, California

Sacramento, California Area

West Sacramento, Ca

• Addressed customer inquiries and resolved complaints.• Reorganized the sales floor to meet company demands.• Determined staff promotions and demotions, and terminated employees when necessary.• Completed weekly schedules according to payroll policies.

Sacramento, California Area

Aided Store Manager in tracking the performance of both sales associates and other managers.Aided Store Manager in schedule making, managing payroll hours and staffing.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Assisted Store Manager in communicating and implementing with the team the company’s standards and policies. Assisted manager in store resets and maintaining visual merchandising standards and ensuring -Sales Associate to Temp Key Holder (November 2012) -Temp Key Holder to Key Holder (January 2013) -Key Holder to ASM (August 2013) -Acting SM (July 2014 - August 2014) -Acting SM (May 2014 - July 2015)

Folsom, Ca

Greeted customers and ascertained customers' needs.Recommended merchandise based on customer needs.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.RecoveryAnswered customer questions regarding store merchandise, department information and pricing.Processed merchandise returns and exchanges.Organized store merchandise racks by size, style and color to promote visually appealing environment.

Bachelor Of Science - Bs

Associate Of Science - As

Associate Of Arts - Aa

Education record