Brynn Mccausey Email & Phone Number

Reston, VA, US

Reston, Virginia, United States

- Responsible for documentation of client locations, staff, devices, systems, procedures, workflows, network topology and network health- Configure SNMP monitoring through LogicMonitor, including troubleshooting access issues- Deploy managed services toolset, including Kaseya RMM, Webroot and JAMF/Addigy- Document and assess Active Directory and Office.

Ashburn, Virginia, United States

• Tier 3 VoIP support escalation point
• New and existing client VoIP onboarding
• Host design review meetings to document new client’s existing VoIP configurations and infrastructure in order to redesign and recreate the client setup within our environment
• Implement server designs created during DRM’s and create customized testing checklists to ensure proper testing of client services prior to their cutover date
• Set up DHCP options on client networks to facilitate phone… Show more
• Set up DHCP options on client networks to facilitate phone reprovisioning

Ashburn, VA

• Tier 2 VoIP support escalation point
• Configure and maintain VLAN’s on Cisco switches
• Manage bandwidth allocation for specific VLAN’s on Cisco routers
• Create and maintain SSID’s and group policies with tagged VLAN’s on Meraki AP’s
• Configure and maintain user account permissions and licensing within AD, Exchange, and other cloud services provided by SPG
• Oversee the daily performance of client networks & computer systems

Ashburn, Virginia, United States

• Answer user inquiries via phone and email regarding VoIP services, computer software or hardware operation to resolve problems
• Provide telephone support related to networking and circuit connectivity
• Configure and maintain user accounts within AD, Exchange, and other cloud services provided by SPG
• Configure and maintain new users for existing clients within the SPG Voice environment
• Set up equipment for client use, ensuring proper installation of cables, operating… Show more
• Set up equipment for client use, ensuring proper installation of cables, operating systems, and appropriate software

• Receiving, reviewing, and logging all certificates of insurance (COI) for current and completed construction projects from subcontractors on a “per project” bases.
• Requesting revised, updated, or missing COI’s from subcontractors
• Primary contact for outbound UPS shipping using UPS Worldship software
• Primary back-up for reception: o Answering and directing all incoming phone calls o Receiving and sorting in bound mail o Laminate paperwork for project managers o… Show more
• Primary back-up for reception: o Answering and directing all incoming phone calls o Receiving and sorting in bound mail o Laminate paperwork for project managers o Clean and organize conference rooms for meetings o.
• Provide administrative support for our in house concrete division: o Log coded tickets and work orders from the field in to cost tracking logs for every job, and deliver them to the appropriate accounting personnel o.

Hunt Valley, MD 21030

• Create custom purchase orders from sales orders provided by in house sales agents using QuickBooks as well as Quotewerks.
• Create custom invoices and charge credit cards using an online virtual terminal and QuickBooks.
• Communicate with vendor factories to confirm orders placed, follow up on shipping dates, gather freight information, and confirm deliveriesmade by the factory themselves.
• Setup, track and document all outgoing shipments including creating bill of lading's… Show more
• Setup, track and document all outgoing shipments including creating bill of lading's, contacting customers to arrange delivery appointments, andretrieving proof of delivery slips from LTL carriers.
• Run and file credit reports for new customers seeking a line of credit within the company.

Lutherville-Timonium, MD

• Pull daily, weekly, and monthly sales reports and sent out to sales managers every morning.
• Receive and distribute payroll checks, and pay breakdowns every week.
• Assist agents with obtaining custom pricing, and submitting paperwork for commercial sales.
• Perform administrative support tasks, such as assist with technical issues with work PC's as well as handle any troubleshooting and scheduling of service calls for IT related issues, proofreading marketing ad's for.
• Perform administrative support tasks, such as assist with technical issues with work PC's as well as handle any troubleshooting and scheduling of service calls for IT related issues, proofreading marketing ad's for.
• Keep track of sales tablets in the office, as well as in the field. And track individual sales agent's weekly sales made and tablet used that week.

Strawn, TX

• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Manage inventory and order office and medical supplies
• Accounts receivable, Medicare, Medicaid, Third-party insurance and patient billing using Medisoft billing system
• Receive and route messages or documents, such as laboratory results, to… Show more

Littleton, CO

• Take incoming calls from Dish network commercial subscribers
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Document all customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for… Show more
• Determine charges for services requested, collect deposits or payments, or arrange for billing.

Radiology

High School Diploma