Bryan Mcelhinney Email & Phone Number

West Hollywood, California, Us

Remote, Global, Us

Generated ~$200K in new Annual Recurring Revenue in 1 year while maintaining a <2 hour response time and a 100% customer issue resolution rate by:Managing the full-sales cycle for small-to-medium business size customers from initial contact through onboardingNegotiating with customers on contract terms, overcoming pricing objections by articulating value delivery, and providing guidance on security reviewsGrowing existing customer accounts by proactively establishing trust, discovering customer needs, and demonstrating the ‘fit’ between the customer’s needs and the capabilities of Aha! solutionsActing as an advisor in order to ensure customer’s effective usage of Aha! solutionsMonitoring usage trends to uncover renewal, cancellation, and contract reduction risks as well as identify opportunities to promote adoption of additional capabilitiesDelivering compelling value-based demonstrations to potential customers, including customized sessions, in order to articulate and show the value of the Aha! solutionsBecoming a true expert on all Aha! solutions and leveraging that expertise to probe for and identify opportunities for upselling and cross-sellingAdvocating for customer needs across cross-functional teams including product, finance, and legal

Englewood, Co, Us

Work with stakeholders to implement the strategy and vision for both lines of AirTV products and other locals related product initiatives at Sling.Own the backlog and drive the creation of outcome driven roadmaps to support broader strategic initiatives.Write user stories and acceptance criteria for new features and drive investigations to user reported issues.Lead qualitative interviews and spearhead quantatative analysis to determine business priorities.

Denver, Colorado, Us

Consult with clients to document requirements and implement requested changesUncover business development opportunities and respond to research requestsResponsible for auditing projects for adherence to the project methodology and associated project management standardsManaged resources assigned to projects in regards to project efforts; create project plans and project schedulesResponsible for validating that appropriate artifacts were created, stored, and searchableResponsible for creation of project scope and business requirements documentationProactively provide analysis to the management team whenever key metrics exceed acceptable parametersRegularly interact with executive management up to and including the CEO of a $15 million/year technology companyTrain colleagues on well-understood processes and gradually transition them into lead roles

Lexington, Ma, Us

Responsible for sourcing and collating all in-house and external data relevant to producing US Unconventional Reserve EstimatesCreated reports and analyses using queries from complex databases using SQLResearch various technical issues related to Reserves EstimationDeliver large, complex, and quality-assured datasets to a very technical team as a finished product collating various in-house and externalsources including structured and unstructured dataKeep up to date on various trends within the petroleum industry including new and emerging plays, technology, data sources and analysistechniquesDeliver weekly reports to the Director of Unconventionals concerning US Basin coverage and research progress

Lexington, Ma, Us

Empower clients with the information and tools needed to make sound production engineering decisionsEnsured the company’s high standards of service were continually met by delivering excellent Tier 2 customer support and client-facingtraining courses for a suite of production engineering softwareParticipate in proactive solutions and IHS brand marketing both inside and outside the company including in-house training and tradeshowsWorked alongside product managers to track and prioritize enhancement and bug reports to ensure customer delightResponsible for developing and documenting testing procedures and results in a waterfall-based software development environmentEdit, update, and in some cases write documentation for upcoming releases and training coursesTravel to clients and deliver highly customized software training courses as requested, once developing a 40-hour training coursecompletely tailored to the client’s individual needsDevelop and deliver monthly educational webinars for a technical audience focusing on trending topics within the petroleum industryTasked with assisting product management in developing product roadmaps and outlining the future of the product lineStay current with various regulatory changes as they applied to offshore drilling and WCD (worst-case discharge) estimation

Mba, Master'S Of Business Administration

Bs Petroleum Engineering, Petroleum Engineering