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Brandon D. is listed as VP of Customer Support Operations, Customer Success, Customer Experience, Global Customer Service, Global Support, Customer Care, Call Center Operations at WillScot, based in Greater Phoenix Area, United States, United States. AeroLeads shows a work email signal at nationstarholdings.com and a matched LinkedIn profile for Brandon D..
Brandon D. previously worked as Director of Collections at Willscot and Director Of Patient Support at Promedtek, Inc.. Brandon D. holds B.S., Special Education from Illinois State University.
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AeroLeads found 1 current-domain work email signal for Brandon D.. Compare company email patterns before reaching out.
Growing up, I moved around with my parents and lived in over eight different states. I would argue and complain about every move but somehow learn how to adapt in every situation. I would take time to get to know my environment and those around me. Just like everything in life, I succeeded in making some friends and adapting and lost at other times. This would always drive me to figure out what I could have done differently to have a more successful outcome. I would say my greatest wins were due to my inquisitive and adaptive nature to learn and reinvent. Starting my career in 1998 in Call Center, Customer Service seemed like a mismatch at first given my degree was in Special Education. However, I immediately recognized the opportunity it presented, to understand the most important asset of any organization; the people. I have been privileged ever since to harness diverse views and opinions to create solutions that foster productivity.I love applying what I have learned in life and my career to my company and watching growth and the “The light go on” in others and in processes. You will find me observing how people meet their daily needs and goals, obsessing over changing consumer sentiments, and analyzing disruptive business models in a bid to create ventures with a positive impact on people and the overall organization. Some my specialties include quickly learning new skills and lines of business, problem solving, servant leadership, advanced in MS Excel including Access, PivotTables, VLOOKUP, INDEX/MATCH, Data Tables, SQL, Power BI, OmniChannel, website optimization, CMS, Zendesk and Salesforce. I am enthusiastically grabbing onto any other programming tools, leadership principles and overall knowledge in the industry.
Listed skills include Leadership, Credit, Training, Process Improvement, and 36 others.
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Phoenix, AZ, US
Responsible for coordinating collection activities between Corporate and branch locations and implementing all WS-wide training programs and activities relating to collection processes and procedures. Provides guidance for high transaction volume teams with high levels of service orientation.
New York, NY, US
- Initial Project Design and coordination for Recovery Department- Management of Recovery Government Program timelines - Management of Recovery Government Program reporting requests- Update staff on Government Program procedures and changes- Management of Recovery Policy/Procedure Government Program- Up-training of Recovery Management as needed- Assistance.
New York, NY, US
- Manage and develop collection staff- Manage accounts in a Real Estate Recovery environment- Collaborate with Management to develop team and department strategies- Coordinate measures to minimize losses- Negotiate and close optimal outcome with customers, brokers, Realtors and attorneys- Responsible for informing staff of any change in policy and.
New York, NY, US
- Manage a group of Managed Assets Representatives engaged in the management of adversely graded credit relationships- Provided proper reporting to management according to bank requirements- Implemented and managed credit policies and procedures designed to improve the overall quality of the assigned portfolio- Involved in the management, leasing and sale.
New York, NY, US
- Managed and developed account representatives and closers- Managed accounts in a non-ownership environment (SEP 2005 - MAR 2007)- Managed accounts in an ownership environment (MAR 2007 - SEP 2008)- Managed accounts in a short-sale environment (SEP 2008 - AUG 2009)- Collaborated with management to develop team and company strategies- Coordinated measures.
San Diego, California, US
- Manage and develop recovery representatives- Collaborated with Director and Management to develop with team and company strategies- Designed and implemented incentive programs for staff- Coordinated and facilitatde training workshops to increase productivity and proficiency of staff- Worked with management team to meet monthly and yearly revenue benchmarks
US
- Audited each unit of the bank to ensure operations are in compliance- Collaborated with a committee to develop solutions for OCC and compliance issues- Presented key findings and growth opportunities to each department and executive team- Collaborated with Director and Management to come up with departmental strategies- Designed and implemented incentive.
US
- Collaborated with management to access employee needs and strategies- Assisted employees by taking supervisor calls and reinforcing effective collection techniques- Provided high-level professional development to new employees in a positive environment- Worked with management to hit monthly departmental goals- Instructing newly hired employees on company.
Normal, IL, US
- Collaborated with co-teachers to foster a constructive learning environment for educationally challenged students- Instructed students with special learning needs- Encouraged self-esteem and confidence in students by various classroom activities- Tailored the educational process to better serve the various needs of individual students
Bloomington, IL, US
- Managed third-party accounts purchased by Anderson Financial- Negatioted payment arrangements and options to protect or improve credit history- Settled accounts for increased company revenue- Trained new hire employees on FDCPA guideliness and collection protocols- Worked with various team members to meet company goals- Communicated with managers.
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Brandon D. works for WillScot.
Brandon D. is listed as VP of Customer Support Operations, Customer Success, Customer Experience, Global Customer Service, Global Support, Customer Care, Call Center Operations at WillScot.
AeroLeads has found 1 work email signal at @nationstarholdings.com for Brandon D. at WillScot.
Brandon D. is based in Greater Phoenix Area, United States, United States while working with WillScot.
Brandon D. has worked for Willscot, Promedtek, Inc., Smartrent, Mr. Cooper, and Jpmorgan Chase & Co..
You can use AeroLeads to view verified contact signals for Brandon D. at WillScot, including work email, phone, and LinkedIn data when available.
Brandon D. holds B.S., Special Education from Illinois State University.
Brandon D. is listed with skills including Leadership, Credit, Training, Process Improvement, Banking, Management, Loans, and Customer Service.
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