Brandon Downs Email & Phone Number

Ontario, California

As the head of operations at a boutique retailer specializing in luxury appliances and designer bath fixtures, my focus revolves around driving continuous profitability. I am dedicated to cultivating partnerships and implementing marketing initiatives with nearby retailers, in-home consultants, vendors, and trade professionals to elevate our sales performance. Working closely with corporate teams, I strategize solutions to address logistical issues impacting the delivery of high-end appliance orders across the company. Key highlights include:• I achieved annual revenue growth and significant direct profit increases year over year.• I conducted product and service training for up to 100 team members, enhancing capabilities.• I ranked top 3 in company-wide individual sales performance.• I engaged with NKBA and ASID members as a member and lead sponsor, fostering relationships.• I provided insights for the launch of a new outdoor category, supporting category management teams.

South Los Angeles

I partnered with the digital marketing team to create national commercials. I used sales data analysis to tailor training programs specific to each region. Additionally, I managed display upkeep in a prominent market to ensure optimal visibility. Notable highlights include:• I managed a portfolio of 125 locations, achieving consistent year-over-year growth.• I conducted in-store and group training for sessions exceeding 100 participants.• I supported training for other market managers nationwide and participated in national events like CES and KBIS.

Greater Los Angeles Area

• Rolled out new Pet Ambassador program with the company• Develop store associates into brand champions and excite customers by increasing awareness of products and features.• Built strong relationship with store management to encourage strong brand knowledge• Managed own territory by maximizing time spent with clients involving sales calls, training, assisted selling and special event scheduling and planning.

Downey, Ca

I maintained regular communication with store, district, territory, and regional managers to execute sales strategies. I analyzed business metrics to pinpoint opportunities and crafted action plans to address any issues. I conducted employee training sessions focused on company initiatives and sales techniques, utilizing personalized sessions and role-playing exercises. Additionally, I oversaw staff training programs and conducted performance evaluations. Key achievements include:• I led a sales team of over 60 associates, consistently achieving 110% of monthly quotas and exceeding sales targets by $300K within two months.• I achieved consistent year-over-year growth in revenue and operating income.• I hired, trained, and coached sales staff, driving sustained profit growth.• I ranked in the top 3 for total sales revenue.

Business Management

Activities and Societies: Majored in Business Management with a focus on Marketing and business growth.

Education record