Brian Estrada Email & Phone Number

2100 Powell Street, 12Th Floor, Emeryville, Ca 94608

• Work daily with SCCM on asset monitoring, patch deployment, and compliance reports• Create software deployment packages for local and remote employees upon request• Automate general tasks and processes with PowerShell• Generate SQL reports for weekly audits• Maintain Windows 7 and 10 images• Built and configured imaging and testing lab (rack, shelving, wiring, and switching)• Provide Tier 3 support as needed by the Help Desk team

1160 Battery Street, Suite 300, San Francisco, Ca 94111

• Assisted with the planning and configuration of the Landesk Management tool for in-house use • Created Windows 7 and 10 images for use on production laptops• Coordinated with Marketing and Sales teams on event planning (electronic equipment inventory, layout, and setup)• Provided weekly backups of key servers and appliances (file storage, vendor data)• Helped with the roll out of Office 365 to production laptops• Assisted with the deployment of new Cisco switches for the office• Provided tier 2/3 desktop, laptop, and mobile support over the phone, in office, and on-site

6401 Hollis Street, Suite 100, Emeryville, Ca 94608

• Provide tier 2/3 desktop, laptop, and mobile support over the phone, in office, and on-site• Troubleshoot issues across Windows, Mac OS, and Linux• Diagnose and repair various computer hardware related problems• Monitor and administrate backup, print, and email servers• Manage Mac and PC deployment, and general inventory• Evaluate network switches and general Internet connectivity issues

2130 Fulton Street, San Francisco, Ca 94117

• Mounted and connected network switches on server racks• Verified and monitored network connectivity across campus• Deployed and maintained Cisco VOIP phones• Troubleshooted various PBX issues

San Luis Obispo, California Area

• Tracked and managed computer hardware and accessory inventory around the store• Assisted students and parents on laptop purchases• Spoke to customers and answered any computer-related questions• Walked the floor and maintained cleanliness and organization of shelves and displays

San Luis Obispo, California Area

• Collaborated with a team on web page mockups and drafts• Developed CSS to implement mockups• Converted text and picture data to table-less HTML design• Worked with other coders to produce future-proof W3C-compliant HTML & CSS

Master Of Science, Computer Engineering

Bachelor Of Science, Computer Engineering

High School