Brianna Kitzhoffer Email & Phone Number

Panama City Beach, FL, US

• Provide direction regarding sales patterns and future philosophies and goals.
• Partner with external vendors on how best to support branding developments within the retail store.
• Achieved over 130% of sales quota for the past 4 years.
• Process over 180 estimates and invoice payments for customer orders per month using Easy Access to upload paper copies to digital.
• Receive and inventory bi-weekly product shipments.

• Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts.
• Drove sales through upselling products based on customer's past purchases and preferences.
• Assisted in marketing efforts while building rapport with customers by inviting them to special store events.

Destin, Florida

• Lead a team of 8 sales associates and developed staff through coaching and providing performance feedback.
• Developed a sales strategy that generated sales 10% above the company average.
• Provided comprehensive follow-up, often going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.
• Work with finance, planning & allocation teams to manage excess inventory through the district on a quarterly basis.

Destin, Florida

Panama City Beach, Florida Area

• Analyze potential client requirements and prepare comprehensive plans that meet individual insurance needs and financial goals.
• Apply organization and time management skills when coordinating and responding to inbound telephone and email inquiries.
• Maintained an accurate account of client information and enrolled policies in database.