Bimal Thapa Email & Phone Number

An Information Technology graduate with academic success and understanding of Information systems looking to establish my career in the information and communication technology field. Seeking a position in IT help desk support which can further enhance my knowledge, experience and skills in this field.

Listed skills include Microsoft Office, Microsoft Excel, Photoshop, Html, and 19 others.

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  Online Team Member

  Woolworths Supermarkets

  Sep 2009 - Present - Granville, Sydney, Nsw

  Duties and Responsibilities • Fulfillment of online customer’s order • Checking Stock on hand for customer’s order • Dispatching and creating invoice of the customer’s order • Making daily sales report and checking fraud customer • Managing staff in workplace • Taking customer’s query and calls from customer support team • Maintaining a positive, empathetic, and professional attitudes towards customer at all the timesAchievements • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Build sustainable relationships and trust with customer accounts through open and interactive communication.

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  University Of Southern Queensland

  Information Technology