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To support and accelerate enterprise cost optimization; the intent is to drive efficiency and effectiveness by establishing; a center of competency practice, simplified processes and modernized and integrated tooling.To support and accelerate onboarding and the IS to business ordering process; the intent is to enhance the customer experience by establishing engagement/intake processes enabled for self-serviceTo reduce the operational cost of executing highly repetitive, low value activities; the intent is to drive efficiency and effectiveness by introducing workflow, automation and orchestration capabilities into the environment.To accelerate the realization of value for the organization; the intent is to pilot evolving industry technologies and techniques to increase the pace of adoption.
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Vice President Of EngineeringCanada Life Sep 2023 - PresentToronto, Ontario, Ca -
Vice-President Cloud, Integration And AutomationCanada Life Jul 2021 - Sep 2023Toronto, Ontario, Ca
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Avp; Service Management; Devops And Cloud FoundationsCanada Life Oct 2015 - Aug 2021Toronto, Ontario, CaHow does Service Management provide value for our customers? Enables the acceleration of new services and innovation Ensures protection of our customer informationHow does Service Management provide value for our business clients? Provide a consistent and intuitive experience Ability to continually optimize the cost of service delivery Improve decision making by providing better visibility and transparency into services Measure progress & alignment toward enterprise long-term vision Measurement and continuous improvement of the quality and reliability of services Ensure design and implementation is modeled around service orientation and value generation Alignment of services with business objectives improves the relationship between IT and our clientsHow does a Service Management practice benefit our employees? Shifts employee focus toward high value innovative activities Ensures employees are recognized and rewarded for value they generate for the organization Alignment with business objectives improves ability to prioritize Identifies “tools & processes employees need to drive innovation Provide a mechanism to measure and improve performance against targets
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Director, Systems, Strategy & PlanningBmo Financial Group 2014 - Oct 2016Toronto, On, CaBusiness & Technology StrategyFinancial planningDisaster recovery planningAsset managementCapacity planningSolution design & ArchitectureVendor management -
Director, Deployment ServicesBmo Financial Group Aug 2013 - Jan 2014Toronto, On, CaManage release lifecycle for various lines of businessExecution of change across multiple operating platformsManage a diverse portfolio of skills and resources
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Director, System Design & EngineeringBmo Financial Group Sep 2011 - Oct 2013Toronto, On, CaInfrastructure DesignTools EngineeringServer EngineeringStorage EngineeringTest Environment Engineering
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Sr. Manager, Strategy & ArchitectureBmo Financial Group Jun 2009 - Oct 2011Toronto, On, CaTechnology continues to drive the way we operate. New technology affords us the ability to continuously increase our productivity and improve our service delivery. Technological advances stimulate teamwork, collaboration and expand the possibilities for enhanced communication. Ultimately, technology empowers us to be more efficient in solving problems and serves as an enabler for us to develop innovative ways of increasing productivity. Our ability to enable our business partners to drive efficiency and effectiveness will depend on our agility and responsiveness as well as our ability to embrace technology and implement an innovative service and support infrastructure. To achieve this, will require extensive collaboration and partnership among various internal enterprise organizations and external entities.
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Department Manager; Infrastructure Development & SupportBmo Financial Group Mar 2005 - Jun 2009Toronto, On, Ca
Joe Kitchen Skills
Joe Kitchen Education Details
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Togaf CertifiedArchitecture -
Schulich School Of Business - York UniversityInformation Technology Project Management
Frequently Asked Questions about Joe Kitchen
What company does Joe Kitchen work for?
Joe Kitchen works for Canada Life
What is Joe Kitchen's role at the current company?
Joe Kitchen's current role is Vice President; Engineering.
What is Joe Kitchen's email address?
Joe Kitchen's email address is jo****@****bmo.com
What is Joe Kitchen's direct phone number?
Joe Kitchen's direct phone number is +143799*****
What schools did Joe Kitchen attend?
Joe Kitchen attended Togaf Certified, Schulich School Of Business - York University.
What are some of Joe Kitchen's interests?
Joe Kitchen has interest in Technology, Soccer, Reading.
What skills is Joe Kitchen known for?
Joe Kitchen has skills like It Strategy, Enterprise Software, Management, Leadership, Information Technology, Business Analysis, Strategy, Infrastructure, Governance, Service Delivery, Disaster Recovery, Enterprise Architecture.
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