Brian Moles Email & Phone Number

Greater Nashville Area, TN

• Managed over $6 million of the company’s business; responsible for pre-publishing business models, editorial workflow oversight, ensuring timely delivery of products, and lead advisor when making inventory decisions.
• Built annual revenue budgets, which have been met or exceeded in four of the last five years. Throughout the fiscal year, develop detailed monthly, quarterly, and five-year forecasts using budget data compared to.
• Prepared and presented business models for potential projects to executive staff, with 72% of projects exceeding expectations.
• Collected and entered data for Profit & Loss statements (P&L), Fully Loaded Operating Statements (FLOPS), and other financial analysis tools to support upper management.
• Developed and maintained product publishing spreadsheets, metadata checklists, sales reports, and other ad hoc reports in Microsoft Excel that are used by publishing teams.

Greater Nashville Area, TN

• First point of contact for patrons, provided guidance and product knowledge, helped to answer questions and make decisions that best fit their wants and needs
• Integral part of the sales/management team to promote a positive, team oriented work environment
• Attended regular trainings to improve customer service skills and develop new product knowledge

Terre Haute, Indiana Area

• Managed eBay’s largest store selling new Outdoor Power Equipment parts
• Handled all-aspects of customer service for eCommerce customers, and as-needed with in-store customers
• Managed metadata, sales analysis, and reporting to management using Microsoft Office suite