A transformational leader who can navigate across business functions, systems, and the customer experience. A team builder with a deep understanding of operations, IT systems, technology, and client delivery. A change agent with the ability to deliver solutions that enable internal and external client satisfaction and productivity. Specialties:• End to End Enterprise Level Solution Design• OKR, KPI, Performance Measurements• Business Process Optimization• IT Infrastructure Management• Team Recruiting, Building, and Leading • Business Intelligence Platforms and Adoption• Senior Change Agent with Agile Scrum Master and ITIL V3 Certifications• Program Development and Management • Customer Success and Customer Lifecycle• Business Systems Architecture and Optimization• Digital Transformation• Cultural Change Management• M & A Execution• Acquisition Due Diligence• Employee Retention• SAAS Business Acumen• Enterprise Architecture
Listed skills include Leadership, Six Sigma, It Strategy, Sharepoint Designer, and 47 others.