• Provide strategic leadership to Mitra PTS operations through efficient planning and utilization of assets and resources. Also, to ensure a sustainable, profitable of business. P&L responsibility.• Designed and executed business plan, including analysis of current market, summary of business, • Ensure smooth Port operations, Onsite Lab/Branch operations and sampling and testing activity as per standards.• Superintending of Bulk commodities like Coal, Coke, Iron Ore, Copper Concentrate, Fertilizer and testing of the same as per standard.• Be the key contact for Clients for superintending business of coal and coke beside other commodities for shipments for both buyer and shipper to enable seamless operation and exceeding customers expectation to meet coal /coke quality.• Business developments with national and international miners and buyers of the cargo as IIA.• Oversee all operation of laboratory and quality system. Support the quality system of business unit including significant interaction of R&D activity and customers.• Lead Implementation of ISO/IEC 17025-2017 NATA Accreditation system, Procedure, and standard & adherence of quality management. • Instituted quality measurement system such as participating in international & inhouse round robin test and find out root cause analysis and improvement methods.• Responsible for the overall performance of Mitra PTS to achieve the objectives defined within the budget and business plan.• Tendering, Client contract negotiation, coordination, and customer development.• Responsible for Safety Health and Environment of the company.• Recruiting, Training, and development of the employees.• Responsible for meeting all Statutory obligations of the company.• Performance appraisal of the employees.• Procurement and business improvement strategy.

• Providing strategic Leadership to the Division for profitability & market share growth.• Ensuring profitability and smooth operations to all 8 branches under the division. P&L Responsibility for each branch operation.• Ensuring high quality service to exceed customer satisfaction to the national and international clients.• Ensuring highest market share in inspection and testing segment of bulk cargo and break bulk cargo in all commodities.• Sales & Business Leadership for national and international customers of China, Japan, Korea importer and exporter.• Ensuring implementation of ISO :17025 & ISO :17020 and retention of the accreditation• Ensure Good laboratory practice in all branches and implementation of Safety health and environment policy of the company.• Taking on a new project and carrying it out smoothly to fulfil the deadline set by the client.• Ensure high standard Superintending & Inspection business of the commodities from mines/plant to load port and discharge port without any significant complaint by both shipper/trader and the buyer of the cargo.• Acting as Independent Inspection Agency with high integrity and as per international standard.• Procuring advance instruments and automation for faster TAT and accuracy of the testing.• Training ,Developing and retaining of the workforce for all the branches.• Providing onsite laboratory solutions for quality control to the customers• Key account Manager for the customer contributes largest revenue to the company.• Tendering, negotiation and contract finalization for the new & existing business.• Ensuring to meet all statutory obligations by the branches.• Sales and credit control and inventory control. • Participating national and international symposium and conference for networking and up to date knowledge.

• Responsible for Sales and Marketing of Chemicals and Laboratory products of GlaxoSmithKline in the territory of Odisha, West Bengal, Bihar, Jharkhand, Northeast Region of India beside Nepal, and Bhutan.• Ensure and appointment of dealers network for availability of products for immediate supplies.• Ensure and adhere to high standard of Safety for handling and storage of chemicals in the warehouse and during transport.• Stock and inventory control of a large range of chemicals and laboratory products.• Credit control and management of the dealers, stockiest and B2B consumers.• Training and developments of the sales representatives responsible for the assigned territories.• Launching of new products and market research for customers demand for different industries.• Tendering, negotiations and annual rate contract finalisations with large organisations for continuous order & supplies.• Frequent in-person visits to clients in several industries quality control and R&D departments, including steel, pharmaceuticals, power, mines, universities, and research organisations.• Numerous customers handling and brand positioning in the territory.