Brooke Thorburn Email & Phone Number

Perth, Western Australia, Australia

I provide high-level executive support and administrative services to the CEO and their office, ensuring the optimal use of their time by assessing and prioritising requests. My responsibilities include managing the CEO's appointments, records, and correspondence, coordinating travel arrangements, and scheduling support meetings to facilitate effective agenda management.I am skilled in drafting, proofing, compiling, and preparing documents, correspondence, papers, agendas, and… Show more I provide high-level executive support and administrative services to the CEO and their office, ensuring the optimal use of their time by assessing and prioritising requests. My responsibilities include managing the CEO's appointments, records, and correspondence, coordinating travel arrangements, and scheduling support meetings to facilitate effective agenda management.I am skilled in drafting, proofing, compiling, and preparing documents, correspondence, papers, agendas, and minutes. As the key interface for the executive office, I cultivate collaborative relationships both within the business and with clients, delivering exceptional service, information, and advice.Handling confidential and sensitive matters with diplomacy is a critical part of my role. Additionally, I provide ad-hoc administrative support to the wider executive team, contributing to the smooth and efficient operation of the office. Show less

Perth, Western Australia, Australia

As the Business Unit Coordinator at Water Corporation, I provided high-level, confidential administrative support to the Head of the Customer Service Business Unit and the Leadership Team. My responsibilities included managing schedules, diaries, and event coordination, as well as handling correspondence and ministerial activities. I facilitated communication and information flow between the Business Unit and key internal and external stakeholders and committees. Additionally, I guided… Show more As the Business Unit Coordinator at Water Corporation, I provided high-level, confidential administrative support to the Head of the Customer Service Business Unit and the Leadership Team. My responsibilities included managing schedules, diaries, and event coordination, as well as handling correspondence and ministerial activities. I facilitated communication and information flow between the Business Unit and key internal and external stakeholders and committees. Additionally, I guided and influenced administrative activities within the Business Unit and coordinated the preparation of presentations and regular communications. Show less

Perth, Western Australia, Australia

I provided high-level, confidential executive support to the Director and Executive Managers within the Environment Directorate, ensuring seamless day-to-day operations. My responsibilities included delivering comprehensive administrative assistance, coordinating projects, organising and supporting meetings, conducting thorough research, managing complex diaries and schedules, overseeing document management, and supporting the preparation and delivery of comprehensive reports… Show more I provided high-level, confidential executive support to the Director and Executive Managers within the Environment Directorate, ensuring seamless day-to-day operations. My responsibilities included delivering comprehensive administrative assistance, coordinating projects, organising and supporting meetings, conducting thorough research, managing complex diaries and schedules, overseeing document management, and supporting the preparation and delivery of comprehensive reports. Additionally, I assisted in the procurement process by sourcing, negotiating with vendors, and managing purchase orders, and I developed and maintained tools and templates to streamline administrative tasks. My proactive approach and attention to detail enabled me to manage multiple tasks and priorities efficiently, contributing to the overall effectiveness and success of the organisation. Show less

Perth, Western Australia, Australia

As a Customer Service Officer, I provided professional, friendly, and courteous service to both internal and external customers, advising on all facets of Council services and operations. I served as the single point of contact for residents and ratepayers of the City of Canning, effectively handling enquiries, service requests, bookings, payments, and complaints via the Contact Centre, front desk, email, written correspondence, and online channels.

Perth, Western Australia, Australia

Delivering high quality customer service to ATCO Gas Australia customers; facilitating new connections and assisting in monitoring the gas distribution network whilst ensuring customer service levels and standards are met.

Perth, Western Australia, Australia

Education record

Education record

Education record