Brian Mueller Email & Phone Number

Atlanta, Ga, Us

Miami, Fl, Us

Directed product information management (PIM) platform, catalog data operations and process automation teams. Served as department lead for data engineers, analysts, artificial intelligence (AI) specialists and architects. Hired top talent to support product data analysis and automation initiatives. - Developed and monitored KPIs that highlighted efficiency improvements of 42% to 58% annually - Drove product data operations for B2B/B2C business units in US, Canada, Japan and European Union - Reduced product onboarding duration 52% and costs 42% via automation and vendor renegotiation- Developed a lean, high-performing team of data specialists that became a model of MB efficiency- Received an achievement award for turning around a flagging team into a reliable powerhouse- Played a pivotal support role in every major data project prioritized by the executive leadership team, including Japan, EU, MB2.0, Samplize, Design Shop, PIM Translation (v1) and Digital Sampling

Atlanta, Georgia, Us

Oversaw an onshore team of 17 data analysts and contractors to execute product data audits, site modifications, multi-system troubleshooting, specialty projects and automation services. Developed key talent by building transferable skills in alignment with HD development blueprint. - Reduced average solve time for customer issues 38% while completing 17K+ tickets annually- Improved product searchability by auditing catalog and using AI vendor services to identify opportunities - Achieved a VOA score of 93 with 100% participation which lifted the senior director’s overall score- Served on the hiring task force to onboard 23 next generation CEX analysts and leaders

Atlanta, Georgia, Us

Enhanced and streamlined online customer experience, leveraging data analysis, A/B testing, artificial intelligence (AI), and machine learning (ML) tools to identify opportunities and develop content strategies.- Led multiple teams to rebuild website experience, overhauling taxonomy, implementing new functionality, and optimizing landing destinations to move customers through the online merchandising funnel - Built and developed talent, assigning stretch projects in support of career goals - Drove major AI Taxonomy program, increasing category refresh speed and efficacy, directly supporting the CEX department's executive goal of completing 82 refreshes in fiscal 2018

Højbjerg, Dk

Served as Director of Delivery Enablement and Manager of Project Managers with Professional Services group. Stibo specializes in Master Data Management (MDM) software implementations that streamline product, customer, vendor, supplier, product life-cycle and location data. - Drove customer accounts on MDM journeys to empower business users & increase efficiency- Managed team of project managers that executed $20M portfolio of software implementations- Directed governance committee that oversaw 30 active implementation projects- Led efforts to turn lower performing teams into highly efficient, effective consulting groups - Initiated PS communications plan to share team experiences and drive effective meetings

Højbjerg, Dk

Served as Senior Project Manager of software implementations (server & cloud-based) for multi-billion dollar CPG, Retail & Engineering customers - project budgets ranged from $500K to $3M.- Managed simultaneous projects from start to finish using waterfall and agile methodologies- Formulated project charters, project plans, schedules (MS Project), communication plans, stakeholder registries, budgets, weekly reports, monthly project health reports, drive technical development/support using JIRA and perform resource monitoring and billing in Maconomy- Incorporated project strategies to balance team efficiency & profitability w/ customer success

Cofounder of website that promoted certifiably green products to environmentally conscious consumers and contractors. Wore many hats, including program manager, customer relationship manager, business developer, general manager and blog contributor. - Assembled and managed team of web developers and marketing professionals- Developed and implemented green product merchandise strategy- Secured new business from manufacturers and certification organizations- Created brand awareness through social media, ad campaigns and trade shows- Maintained long-term customer and merchant relationships

Northbrook, Illinois, Us

Served as project manager for building material and furniture manufacturers who were attaining environmental certifications, and as customer relationship manager for previously certified manufactures. Project leadership and account management efficiency led to assignment of most valuable projects, including 3M, Georgia-Pacific, CaesarStone, Tremco, National Gypsum, Sunbrella and DuPont.

Atlanta, Ga, Us

Served as senior customer-facing project manager for Verizon Wireless Internet Sales and Marketing projects, including the Smartphone Resource Center, Global Navigation and Network Security. Led product development of dynamic web applications by determining specifications, assembling development team, preparing project management plan, assigning development tasks, acquiring client approvals, monitoring budgets and tracking daily activities in project management software.

Atlanta, Ga, Us

Served as outside sales and customer relationship manager of digital media accounts, including EarthLink, Girl Scouts, ING and Florida DOT. Created new business opportunities by determining project requirements, proposing IT solutions, negotiating contracts and managing client relationships with CEOs, Principals and Marketing Managers.

Bachelor Of Science - Bs, International Business & Environmental Science

Study Abroad, International Business

Education record

Education record