Muralidharan Balakrishnan Email and Phone Number
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Lead Devoir to grow and establish itself Managing service delivery (ODC) for tier 1 auto supplier, revenue of USD 5mn, team size 100+Experience in leading large captive IT, managing large ODC, establishing global helpdesk---- Headed & Managed captive IT with a budget spend of around USD 5 Mn. ---- Launched a global help desk to provide L1 / L2 / L3 support. Developed a strong KB centre---- Established an Offshore ADM Centre at India for a Nano Technology customer for entire global operations. Revenue USD 1Mn---- Migrated a performing ADM at Malaysia to India for a Tier I Auto supplier. Project cost around USD 1Mn.Adequate experience in developing service lines, setting up of new COE, Division---- Introduced EPICOR ERP as one of the service lines in Defiance, revenue USD 5 Mn ---- Developed a COE for QAD ERP revenue of USD 5 Mn for a large auto OEM ---- Spearheaded in setting up of IT infrastructure (Data Center, Desktops, Software, Networking across 11 sites, Data and VOIP through VSATs and backup leased linesSignificant Product Development Experience ---- India Localization Module for EPICOR and embedded in the product suite---- QAD to SAP migration tool for Finance ModuleProven record in executing rapid concurrent software application launches---- Launched QAD ERP for Tier 1 Auto Supplier to replace mainframe (25+ sites, 2 years , cost saving of USD 15 Mn)---- Launched QAD ERP and Lotus notes messaging system at Datex Ohmeda (11 sites, 9 months)---- Implemented Gas Invoicing system and Oracle based Financial and commercial system at BOC IndiaImplementation experience in ITIL, CMMI, SIX SIGMA, SOX, LEAN Domain expertise in Automotive, Discrete, Industrial Gases & Medical Equipment Manufacturing, Third party Logistics (3PL)Worked on finalizing service levels, resourcing, pricing models, vendor & contract negotiationsExperience in pre-sales, Bid management, building RFI, RFP and other business development activities, account mining
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Chief ExecutiveDevoir Software Solutions Pvt Ltd Jun 2016 - PresentChennai, Tamil Nadu, In
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MemberCxo Club Jul 2018 - PresentBengaluru, Karnataka, In -
Senior Manager Service DeliveryCapgemini Feb 2014 - May 2016Paris, France, FrERP and ADM service delivery to global Tier 1 Automotive organization -
Leadership Manager - Enterprise ApplicationsVisteon Feb 2012 - Jan 2014Van Buren Township, Mi, Us• Launched QAD ERP to replace mainframe solutions in over 25 global sites in 2 years enabling a cost saving of USD 15 Million – developed a robust core model enabling a rapid seamless multi-site roll out approach • Launched a global ERP helpdesk and provided a robust L1 / L2 / L3 support for all regions by developing a strong knowledge base centre at offshore • Operating the department on 24 X 7 Model and ITIL & LEAN methodologies – Minimized onsite resource presence by 60%, thereby reducing cost of resource deployments at Onshore phenomenally • Manage a budget spend of around USD 5 Million annually on human resources at the Centre -
Assistant Vice President - Enterprise ApplicationsDefiance Technologies Limited Jul 2010 - Oct 2011Chennai, Tamil Nadu, InRejuvenated an earlier contact on EPICOR Corporation independently worked in striking a business deal in making Defiance as a strategic service and product development partner. Introducing EPICOR ERP as one of the strategic service lines in Defiance, resulting a revenue recognition of over USD 5 million in the first year of operation, inducting and deploying over 40 resources for various projects in the ERP space Using past product developing experience, led product India localization module for EPICOR and embedded the same in the product suite Key highlights:• Finalize revenue targets for the service line, monitor results • Profit Optimization • Partnership building – Engagement models, Rate card finalization -
MultipleMultiple Organizations May 1992 - Jun 2010HCL Technologies Ltd., Chennai ------ Nov 2008 – Jun 2010 Associate General Manager Ramco Systems, Chennai ------ Jan 2008 – Nov 2008Head Program Management Thirdware Solutions Ltd, Satyam Computers Ltd ----- Sep 2000 – Dec 2007Senior Project Manager Datex Ohmeda India Pvt. Ltd, BOC India Ltd ------ May 1992 – Sep 2000 IT Manager, Systems Officer
Muralidharan Balakrishnan Skills
Muralidharan Balakrishnan Education Details
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University Of MadrasMathematics -
National English School
Frequently Asked Questions about Muralidharan Balakrishnan
What company does Muralidharan Balakrishnan work for?
Muralidharan Balakrishnan works for Devoir Software Solutions Pvt Ltd
What is Muralidharan Balakrishnan's role at the current company?
Muralidharan Balakrishnan's current role is Chief Executive, Devoir Software Solutions.
What is Muralidharan Balakrishnan's email address?
Muralidharan Balakrishnan's email address is mu****@****ini.com
What schools did Muralidharan Balakrishnan attend?
Muralidharan Balakrishnan attended University Of Madras, National English School.
What are some of Muralidharan Balakrishnan's interests?
Muralidharan Balakrishnan has interest in Training And Guiding Team Members.
What skills is Muralidharan Balakrishnan known for?
Muralidharan Balakrishnan has skills like Change Management, It Strategy And Execution, Program And Project Management, Enterprise It Systems, Information Architecture, Erp And Supply Chain, Delivery Management, New Product And Technology Launch, Process Management And Improvements, Organizational Development, Time And Resource Optimization, Team Building And Leadership.
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