Benjamín Muráň Email & Phone Number

Prague, The Capital, Czech Republic

End-to-end ownership and development of product portfolio in consumer and SMB contracting, voice, mobile data and insurance area for consumer and business segmentsLeading major projects in position of bussiness owner in consumer and business segment and cooperating with customer insignt and segment teams to define key parameters of new propositionsDeveloping and adapting contracting of customer base in order to prolong customers'Cooperating closely on new consumer and business proposition developmentDesigning product roadmap and defining product requirements and enhancements in order to meet evolving customer demands, competitive differentiation and successful business resultsCooperating with Vodafone Group and local partners in area of insuranceExploring new business opportunities in transactional area in cooperation with third parties (launch of m-platba with Google, Apple, etc.)

Prague, The Capital, Czech Republic

Overall management of personal finances (mortgages, loans, insurance, investments)

Prague, The Capital, Czech Republic

Managing team of 13 segment and product specialists in CZ and SK divided into 2 teams:SEGMENT TEAMDefining Commercial strategy and plan towards SI customers in order to achieve yearly budgetDesigning SI yearly Marketing Plan and analyzing market potential and competitors Creating customer value proposition and preparing main ATL/BTL campaignsIntroducing regular x-selling and up-selling campaigns and onboarding process focused on new clients activation in cooperation with CRMImproving service model, creating sales scripts, product info lists and sales leafletsStructuring quarterly and yearly sales goals for bankers, proposing and processing ad hoc sales contestsPRODUCTS TEAMDeveloping and pricing of product portfolio in transactional, investment and insurance areaOverall management of new products implementationParticipating and leading projects focused on new systems implementation, gap analysis within project of migration main banking system to a new solution in CZMonitoring of keeping internal rules in branch network, cooperation with Audit and Compliance, proposing and fulfilling audit measurementsSimplification of internal processes and product portfolio – cancelling saving books, deposit bills, term deposits in foreign currencies, creating and introducing simplified investment questionnaire in SK

Prague, Vršovice

• Opening new business place in Prague – Vrsovice and creating new team and portfolio of individual and small business clients• Hiring, training, and coaching employees, setting up individual development goals and Hall Management• Implementation of acquisition and sales strategy, setting up position competencies, performing control activities focused on service level quality and regulatory requirements fulfillment• Designing and execution of detailed marketing plan supporting the new business location• Planning, implementation and execution of successful business strategy based on GPS project activities – Global Sales System (morning team meeting, weekly team meeting, weekly 1:1 review, shadowing business meetings)• Setting up quarterly branch and individual sales targets, planning sales activities and monitoring of daily, weekly and monthly plan fulfillment• Processing and approving mortgage loans, consumer loans and small business loans• Exploring business potential of external partners - financial advisors• Executing courses focused on mortgage loans and consumer finance for approx. 100 external partners• Organizing marketing events in cooperation with external partners – for example boat trips in Prague TOP ACHIEVEMENTS- Winner of Sales Convention 2013 out of all CZ and SK branches- Biggest YtoY growth of loan products in 2013 in CZ and SK- Best new branch in 2012 and 2013 in Prague region- Best new branch in all quarters of 2012 and 2013 in CZ in area of investments- Manager of the year 2013 in SE Prague region- Best fulfillment of SB loans in year 2012 in Prague market- Highest cross-sell on portfolio in all quarters of 2012 in Prague market

Prague - Dejvice

• Creating financial plans for Premium clients, providing service and financial advises and selling the whole portfolio of retail products• Application of bank projects CSE– Customer service excellence, A4A – All for affluents• Specialization on sales of investment products and life insurance Generali and Uniqa• Developing, expanding and maintaining long-term relationships with clients from given portfolio• Active acquisition of premium clients mostly through referrals• Responsibility for fulfillment of individual and team goalsTOP ACHIEVEMENTS- Regular overachievement of quarterly sales targets- Best seller of investment products in March 2011 in CZ

Master Of Business Administration (Mba), Finance, Marketing

Master'S Degree

Education record