Brenda Mzamo Email & Phone Number

Chantilly, Va

(WEX acquired AOC Solutions, Inc. Oct. 2017)• Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.• Implement and document test cases to identify bugs and rewrite requirements.• Review functional and design specifications to ensure full understanding of individual deliverables.• Conduct exploratory testing to evaluate robustness and functionality of products.• Execute and evaluate manual or automated test cases and report test results.• Communicate feature interaction problems through Spark and TFS; identify coding problems across the EnCompass system.• Hold and facilitate test plan/case reviews with cross-functional team members.• Implement automated testing systems, and evaluate output.• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.• Ensure that validated deliverables meet functional and design specifications and requirements.• Isolate, replicate, and report defects and verify defect fixes.

Chantilly, Va

• Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.• Implement and document test cases to identify bugs and rewrite requirements using TFS (formerly used FogBogz).• Review functional and design specifications to ensure full understanding of individual deliverables.• Conduct exploratory testing to evaluate robustness and functionality of products.• Execute and evaluate manual or automated test cases and report test results.• Communicate feature interaction problems through Spark and TFS; identify coding problems across the EnCompass system.• Hold and facilitate test plan/case reviews with cross-functional team members.• Implement automated testing systems, and evaluate output using AOC Tool.• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.• Ensure that validated deliverables meet functional and design specifications and requirements.• Isolate, replicate, and report defects and verify defect fixes.

Fairfax, Va

•Compiles and maintains current and accurate data for all providers. •Completes provider credentialing and recredentialing applications; monitors applications and follows-up as needed. •Maintains copies of current state licenses, DEA certificates, malpractice coverage and any other required credentialing documents for all providers. •Maintains corporate provider contract files. •Maintains knowledge of current health plan and agency requirements for credentialing providers. •Sets up and maintains provider information in online credentialing databases and system. •Tracks license and certification expirations for all providers to ensure timely renewals. •Ensures practice addresses are current with health plans, agencies and other entities. •Maintains confidentiality of provider information. •Provides credentialing and privileging verifications. •Performs other duties as assigned.

Mclean, Va

•Sets up and maintains provider information in online credentialing databases and system. •Prepares credentials file for completion and presentation to Committees, ensuring file completion within time periods specified.•Leads, coordinates, and monitors the review and analysis of candidate applications and accompanying documents, ensuring applicant eligibility. •Entering and processing information using Clear Vantage internal program. Receiving around 75 to 100 per week and processing them within 5 business days.•Updating website information and application changes/modifications using Content Management System.•Responds to inquiries from other healthcare organizations, interfaces with internal and external customers on day-to-day credentialing and privileging issues as they arise via email on Gmail, fax or phone with Cisco Systems.•Processes requests for privileges, ensuring compliance with criteria outlined in clinical privilege descriptions.•Conducts thorough background investigation, research and primary source verification of all components of the application file using SharePoint.•Identifies issues that require additional investigation and evaluation, validates discrepancies and ensures appropriate follow up.•Assist with health plan delegated credentialing audits; conducts internal file audits.•Assist manager with projects including updating applications, handbooks and other documents to ensure current relevance and accuracy.•Utilize mail merges for mailing certificates and state verifications on candidate’s behalf.•Train all temporary assistance and part-time positions for company.

Herndon, Va

•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.•Enhances admissions department and university reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.•Develops a profile of students attracted to the college by conducting research; interviewing applicants; designing questionnaires for current students; analyzing questionnaire results; conducting focus groups.•Welcomes prospective students by processing paperwork; interviewing applicants; arranging and conducting campus tours; conducting follow-up activities such as letter writing and phone-calling campaigns.

• Responsible for advising undergraduate and graduate students regarding admissions and degree completion requirements. • Develop academic plans for degree or certificate completion following standardized University guidelines and procedures. • Provide excellent customer service entailing one- on- one interaction. • Consistently meet or exceed weekly goal expectations.

Arlington, Va

•Develop and locate client companies. •Obtain and set up interview between applicants and client companies. •Recruitment of candidates for client companies. •Place qualified and ideal applicants at client companies. •Provided mentoring and job coaching for temporary and permanent employees•Provided administrative support to manager in the staffing department functions. •Provided effective and prompt customer service to all recruits and clients. •Harsh obedience with company processes in performing administrative aspects of schedule verification, recruitment, file completion (checking references), credentials (checking degrees), and account management.

Some College, Biology, General

Activities and Societies: Black Awakening ChoirWhile attending VCU, I was able to gain a lot of experience not only in the classroom.

Advanced Diploma

Activities and Societies: Basketball Team, Track Team, Rutgus Step Team, Panthera Acapella Group, Multicultural Group