Vice President
Vice President, Corporate and Business Operations Support Systems - OSSConsolidated and Managed the internal and customer facing Business and Corporate systems (CIO Functions), including: Financials and HR (SAP) systems• Sales and Marketing systems • Care and Sales Portals • Enterprise Data Warehouse - EDW • Information Management/Reporting systems • Customer Care Systems • Ticketing (Remedy) Systems • Network Management • Monitoring and Metering Systems • NMS and various proprietary internal systems. • Consolidated multitude rogue IT organizations and a diverse portfolio of systems into a concise set of platforms with compete architectural blueprints and Plans of Record.• Created an internal IT Cloud for internal customer self-service request of IT infrastructure and Systems, with accounting and charge back capability.• Managed an IT team of 900 people (peak, employee and contractors) including a team of 150 people in India. • Established a methodical, ISO-9001 compliant, Plan-oriented (PoR) approach to design and development of various software projects using both Agile and Waterfall methodologies with detailed metrics and measurements delivering over 100 various solutions to business on an annual basis.