Bassem Nady Email & Phone Number

Turku Area, Finland

Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management.Completes administrative projects by identifying and implementing new technology and resources; redesigning systems; recommending re-deployment of designated resources.

Doha, Qatar

Generate and manage digital information, including web content, videos, photography, site builds, online advertising, application development. Worked closely with sales manager along with business associates for promotions management, post-sales services.

Maintain a know-how in programs, products and/or platforms to electronics initial set-up, troubleshooting, and upgrades. Administration of user accounts and databases. Monitor all aspects of a product life-cycle, including long- and short-term development and marketing. Stays abreast of trends in the marketplace to ensure the product's competitive position. Interfaced with project managers and clients to determine the product's future direction.

Handles expedited situations which require adaptation of response or extensive research according to customer response. Respond to the most complex customer inquiries and provides well-thought out solutions. Work closely with management to ensure that delivery of cost effective customer strategies is achieved. Provides detailed information about services, policies, and pricing and offers more advanced proactive plans. Keeps a track of the type of customer complaints and analyse to see the trend to minimize them. Serve as an advanced expert contact for internal and external customers.

Shubra, Cairo Governorate, Egypt

Booking/modification of airfare on Sabre systems, hotels, car rentals, cruises, and vacation packagesCertified consultant-Travel council of Ontario, Canada.